ServiceNow Senior Technical Consultant

JR United Kingdom; Coventry; On-site; GBP 45,000 - 75,000; Full time

Job summary

Une société de conseil en gestion des services informatiques de premier plan recherche un développeur ServiceNow pour participer à des projets d'implémentation variés. Le candidat idéal possédera des compétences pratiques en ServiceNow et des certifications spécifiques, tout en étant capable de collaborer efficacement avec les clients et les équipes internes.

Qualifications

• Expérience pratique avec ServiceNow, de préférence dans un rôle de consultant.
• Compréhension des outils ITSM et des fondamentaux ITIL.
• Capacité à conseiller les clients sur des solutions potentielles.

Responsibilities

• Développement de modules spécifiques ou mise en œuvre de bout en bout dans ServiceNow.
• Conseiller les clients lors de la phase de définition et de livrable.
• Former et remettre les projets aux équipes internes.

Skills

Communication

ServiceNow development

Education

ServiceNow certifications (CSA, CIS)

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad understanding of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow-specific certifications are preferred, including System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines. Strong communication skills are required, along with the ability to present as credible and knowledgeable to clients. Ideally, candidates will have worked on multiple ServiceNow implementations with various clients, though this is not essential. This role offers an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.

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