ServiceNow IT Solutions Specialist | Productivity Platforms
Mott MacDonald Group
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Benefits offered by this job
Job summary
Mott MacDonald is seeking an IT Solutions Specialist to lead across the Productivity Applications portfolio with a focus on the ServiceNow platform. You will own selected services, collaborate with IT Operations, Asset Management, and Service Desk, and drive continuous improvement to enhance employee experience and operational performance.
You will work with internal stakeholders and external vendors to identify opportunities for service enhancement, support platform adoption, and ensure
Qualifications
- Experience in IT service management environments with delivery focus.
- Strong communication with stakeholders and teams.
- Able to balance multiple priorities and drive improvements.
Responsibilities
- Provide SME and product ownership across ServiceNow portfolio.
- Own selected products/services and deliver value.
- Identify short-term enhancements to improve functionality and adoption.
- Monitor ServiceNow roadmaps and best practices with vendors.
Skills
Tools
Job description
Mott MacDonald is seeking an IT Solutions Specialist to lead across the Productivity Applications portfolio with a focus on the ServiceNow platform. You will own selected services, collaborate with IT Operations, Asset Management, and Service Desk, and drive continuous improvement to enhance employee experience and operational performance.
You will work with internal stakeholders and external vendors to identify opportunities for service enhancement, support platform adoption, and ensure
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