ServiceNow Implementation Specialist

JR United Kingdom; Worcester; Remote; GBP 60,000 - 75,000; Full time

Job summary

A global business and technology transformation partner is seeking a ServiceNow Implementation Specialist to join a new team. This role involves designing innovative solutions for workflows and integrating with external systems. Candidates should possess significant ServiceNow experience, strong communication skills, and be eligible for Security Check (SC) clearance.

Qualifications

• Proven experience with ServiceNow focused on customer, technology, and employee workflows.
• Expertise in systems integration using REST/SOAP APIs.
• Strong communication and problem-solving skills.

Responsibilities

• Design and develop solutions for ServiceNow workflow applications.
• Utilize Experience Layer components for modern user interfaces.
• Integrate ServiceNow applications with external systems.

Skills

Problem Solving

Collaboration

Communication

Tools

ServiceNow

Job description

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ServiceNow Implementation Specialist, Worcester

Client:

Location:

worcester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

7

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team.

WARNING: for this role, candidates who require company support to legally live and work in the UK cannot be considered.

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. The successful applicant must have resided continuously within the United Kingdom for the last 5 years to obtain SC clearance.

Responsibilities include:

• Technical Development: Design and develop solutions for ServiceNow workflow applications, including Customer Experience, Technology Experience, and Employee Experience workflows.
• User Experience: Utilize ServiceNow's Experience Layer components to build modern, intuitive user interfaces, configure and enhance Next Experience UI, and use UI Builder and Service Portal for role-based dashboards and workflows.
• Integration and Data Management: Integrate ServiceNow applications with external systems using REST/SOAP APIs and IntegrationHub, manage data migration, and ensure data integrity across systems.

Experience required:

• Proven experience with ServiceNow, focusing on customer, technology, and employee workflows.
• Understanding of customer journey optimization and employee lifecycle touchpoints.
• Expertise in integrating ServiceNow with external systems.
• Strong communication, collaboration, and problem-solving skills.

Role is remote / flexible UK-wide, with occasional office visits.

Hiring process: two steps.

Salary: up to £75,000 annually DOE.

Full-time direct hire (B2B contract not available).

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