ServiceNow Implementation Specialist

JR United Kingdom; Oxford; Remote; GBP 50,000 - 75,000; Full time

Job summary

A global business and technology transformation partner is seeking a ServiceNow Implementation Specialist to join their new team in the UK. The role involves designing and developing solutions for various ServiceNow workflows while requiring proven expertise with the platform and strong communication skills. This position offers flexible working arrangements with a maximum salary of £75,000 annually.

Qualifications

• Proven expertise with ServiceNow platform, focusing on CX, TX, and EX workflows.
• Understanding of customer journey optimization and employee lifecycle touchpoints.
• Skills in integrating ServiceNow with external systems.

Responsibilities

• Design and develop solutions for ServiceNow workflow applications.
• Configure and enhance the Next Experience UI, using UI Builder.
• Manage data migration and ensure data integrity across systems.

Skills

ServiceNow platform expertise

Customer journey optimization

Integration skills

Strong communication

Collaboration

Problem-solving

Job description

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ServiceNow Implementation Specialist, Oxford District

Client:

Location: Oxford District, United Kingdom

Job Category: Other

-

EU work permit required:

Yes

Job Views:

7

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team.

WARNING: Candidates who require company support to legally live and work in the UK cannot be considered.

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. The successful applicant must have resided continuously within the United Kingdom for the last 5 years.

Responsibilities include:

• Designing and developing solutions for ServiceNow workflow applications, including Customer Experience, Technology Experience, and Employee Experience workflows.
• Configuring and enhancing the Next Experience UI, using UI Builder and Service Portal for role-based dashboards and workflows.
• Integrating ServiceNow applications with external systems via REST/SOAP APIs and IntegrationHub.
• Managing data migration and ensuring data integrity across systems.

Experience needed:

• Proven expertise with ServiceNow platform, focusing on CX, TX, and EX workflows.
• Understanding of customer journey optimization and employee lifecycle touchpoints.
• Skills in integrating ServiceNow with external systems.
• Strong communication, collaboration, and problem-solving skills.

Role is remote / flexible UK wide, with occasional visits to nearby offices.

Hiring process: two steps

Salary: up to £75,000 annually DOE

Full-time direct hire (B2B contract not available).

Referral scheme available: https://www.tenthrevolution.com/referral-scheme

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