ServiceNow Implementation Specialist

JR United Kingdom; Doncaster; Remote; GBP 63,000 - 75,000; Full time

Job summary

A leading global business and technology transformation partner is seeking a ServiceNow Implementation Specialist for their new team based in Doncaster. This role involves technical development, user experience design, and integration management within the ServiceNow platform. The ideal candidate should have proven experience in ServiceNow, strong problem-solving skills, and be eligible for Security Check clearance. This is a remote position with a competitive salary up to £75,000 annually.

Benefits

Attractive referral scheme

Qualifications

• Proven experience with ServiceNow platform focusing on Customer, Technology, and Employee workflows.
• Deep understanding of customer journey and employee lifecycle touchpoints.
• Expertise in integrating ServiceNow with external systems.

Responsibilities

• Design and develop solutions for ServiceNow workflow applications.
• Utilize ServiceNow's Experience Layer components to build intuitive user interfaces.
• Integrate ServiceNow applications with external systems via REST/SOAP APIs.

Skills

Communication

Collaboration

Problem Solving

Job description

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ServiceNow Implementation Specialist, Doncaster

Client:

Location: Doncaster, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

6

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team.

WARNING: for this role, candidates who require company support to legally live and work in the UK cannot be considered.

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years.

Responsibilities include:

• Technical Development: Design and develop solutions for ServiceNow workflow applications, including Customer Experience (Customer Service Management, Field Service Management, Customer Service Portal), Technology Experience (IT Service Management, IT Operations Management, IT Asset Management), and Employee Experience (HR Service Delivery, Employee Onboarding and Transitions, Workplace Service Delivery).
• User Experience: Utilize ServiceNow's Experience Layer components to build modern, intuitive user interfaces, configure and enhance the Next Experience UI, and use UI Builder and Service Portal for role-based dashboards and workflows.
• Integration and Data Management: Integrate ServiceNow applications with external systems via REST/SOAP APIs and IntegrationHub, manage data migration, and ensure data integrity across systems.

Experience required:

• Proven experience with ServiceNow platform focusing on Customer, Technology, and Employee workflows.
• Deep understanding of customer journey and employee lifecycle touchpoints.
• Expertise in integrating ServiceNow with external systems.
• Strong communication, collaboration, and problem-solving skills.

Role is remote / flexible UK-wide, with occasional visits to the nearest office.

Hiring process: two steps.

Salary: up to £75,000 annually DOE.

Direct hire, full-time employee opportunity (B2B contract not available).

We offer an attractive referral scheme. Details here.

Apply here if you want to join a community of experts supporting each other every step of the way.