ServiceNow Implementation Specialist

JR United Kingdom; York; Remote; GBP 60,000 - 75,000; Full time

Job summary

A global technology transformation partner is seeking a ServiceNow Implementation Specialist to join a new team. This role offers opportunities to work on innovative ServiceNow applications and requires expertise in the platform, focusing on optimizing workflows for customer and employee experiences. Successful candidates will have strong problem-solving skills and a deep understanding of integration processes. The position is remote with occasional office visits and offers up to £75,000 annually.

Qualifications

• Proven expertise with the ServiceNow platform.
• Deep understanding of customer journey and employee lifecycle touchpoints.
• Skills in integrating ServiceNow with external systems.

Responsibilities

• Design and develop solutions for ServiceNow workflow applications.
• Use Experience Layer components to build intuitive user interfaces.
• Integrate ServiceNow with external systems using REST/SOAP APIs.

Skills

Communication

Collaboration

Problem Solving

Job description

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ServiceNow Implementation Specialist, York

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Job Category: Other

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EU work permit required: Yes

Job Views: 7

Posted: 16.06.2025

Expiry Date: 31.07.2025

Job Description:

A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team.

Note: Candidates who require company support to legally live and work in the UK cannot be considered for this role.

Requirement: To be successfully appointed, the candidate must obtain Security Check (SC) clearance, which requires residing continuously in the UK for the last 5 years.

Responsibilities:

• Technical Development: Design and develop solutions for ServiceNow workflow applications, including Customer Experience, Technology Experience, and Employee Experience workflows.
• User Experience: Use ServiceNow's Experience Layer components to build modern, intuitive user interfaces, including configuring Next Experience UI and using UI Builder and Service Portal.
• Integration and Data Management: Integrate ServiceNow with external systems using REST/SOAP APIs and IntegrationHub, manage data migration, and ensure data integrity across systems.

Required Experience:

• Proven expertise with the ServiceNow platform, focusing on relevant workflows.
• Deep understanding of customer journey and employee lifecycle touchpoints.
• Skills in integrating ServiceNow with external systems.
• Strong communication, collaboration, and problem-solving abilities.

Additional Details:

This role is remote/flexible UK-wide, with occasional visits to the nearest office.

Hiring process: Two steps.

Salary: Up to £75,000 annually DOE.

Full-time direct hire only (B2B contracts not available).

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