ServiceNow Implementation Specialist

JR United Kingdom; Basingstoke; Remote; GBP 63,000 - 75,000; Full time

Job summary

A global business and technology transformation partner seeks a ServiceNow Implementation Specialist to join their team. This role involves designing and developing solutions for various ServiceNow applications, ensuring integration with external systems, and focusing on user experience. The position is remote within the UK, offering a competitive salary up to £75,000 per year depending on experience.

Benefits

Attractive referral scheme

Qualifications

• Proven expertise with ServiceNow platform focusing on workflows.
• Strong skills in integrating ServiceNow with external systems.
• Deep understanding of customer and employee touchpoints.

Responsibilities

• Design and develop solutions for ServiceNow workflow applications.
• Build modern user interfaces using ServiceNow's Experience Layer.
• Integrate ServiceNow with external systems and manage data integrity.

Skills

Communication

Collaboration

Problem-Solving

Job description

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ServiceNow Implementation Specialist, Basingstoke

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Job Category: Other

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EU work permit required: Yes

Job Views: 7

Posted: 16.06.2025

Expiry Date: 31.07.2025

Job Description:

A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their new team.

WARNING: Candidates who require company support to legally live and work in the UK cannot be considered for this role.

Note: To be appointed, the candidate must obtain Security Check (SC) clearance, which requires residing in the UK continuously for the last 5 years.

Responsibilities include:

• Technical Development: Design and develop solutions for ServiceNow workflow applications, including:
• Customer Experience Workflow Applications: Customer Service Management (CSM), Field Service Management, Customer Service Portal
• Technology Experience Workflow Applications: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
• Employee Experience Workflow Applications: HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery

• User Experience: Utilize ServiceNow's Experience Layer components to build modern, intuitive user interfaces, configure and enhance the Next Experience UI, and use UI Builder and Service Portal for role-based dashboards and workflows.

• Integration and Data Management: Integrate ServiceNow with external systems via REST/SOAP APIs and IntegrationHub, manage data migration, and ensure data integrity across modules and systems.

Experience required:

• Proven expertise with ServiceNow platform, focusing on Customer, Technology, and Employee workflows.
• Deep understanding of customer journey and employee lifecycle touchpoints.
• Strong skills in integrating ServiceNow with external systems.
• Excellent communication, collaboration, and problem-solving skills.

Role is remote/flexible UK-wide, with occasional office visits.

Hiring process involves two steps.

Salary: Up to £75,000 annually DOE.

This is a full-time direct hire position; B2B contracts are not available.

We offer an attractive referral scheme. Details here.

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