ServiceNow Developer: Telecom ITSM & CSM Expert

Cognizant; Greater London; Vor Ort; GBP 65.000 - 90.000; Vollzeit

Zusammenfassung

Cognizant is seeking a hands-on ServiceNow Developer to build, integrate and support telecom solutions across TSM, TSOM, CSM, ITSM and CMDB/CSDM. You will configure and develop ServiceNow solutions, create business rules, and build workflows using Flow Designer and IntegrationHub.

Requirements include strong ServiceNow development, JavaScript and Glide API experience, plus familiarity with Flow Designer, REST/SOAP, and CMDB/CSDM concepts.

Qualifikationen

• Hands-on ServiceNow development experience.
• Experience with telecom ServiceNow solutions is a plus.
• Knowledge of CMDB/CSDM concepts and data migration.

Aufgaben

• Configure and develop ServiceNow solutions and telecom service‑assurance workflows.
• Develop Business Rules, Script Includes, Client Scripts, UI Policies, ACLs and notifications.
• Build workflows and integrations using Flow Designer, IntegrationHub and REST/SOAP APIs.
• Support CMDB/CSDM, CI relationships, IRE, Discovery, Service Mapping and data migration.
• Perform unit testing, defects, SIT/UAT, releases and hypercare.
• Maintain Jira stories and documentation following ServiceNow standards.

Kenntnisse

ServiceNow development

JavaScript

Glide API

Flow Designer

IntegrationHub

REST/SOAP

Import Sets

Transform Maps

CMDB/CSDM

IRE

Testing

Deployment

Agile

Jira

Communication

Documentation

Tools

Flow Designer

IntegrationHub

REST API

SOAP API

Jobbeschreibung

Cognizant is seeking a hands-on ServiceNow Developer to build, integrate and support telecom solutions across TSM, TSOM, CSM, ITSM and CMDB/CSDM. You will configure and develop ServiceNow solutions, create business rules, and build workflows using Flow Designer and IntegrationHub.

Requirements include strong ServiceNow development, JavaScript and Glide API experience, plus familiarity with Flow Designer, REST/SOAP, and CMDB/CSDM concepts.