ServiceNow ITSM Developer

Savant Recruitment; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading IT solutions provider in the United Kingdom is looking for a skilled ServiceNow Developer to oversee the implementation of the ITSM module. The ideal candidate will need a minimum of 4 years of ITSM experience with at least 3 years of ServiceNow expertise and a solid background in Web Service integrations. Responsibilities include configuring the ServiceNow platform to meet business needs and providing technical support. This is an exciting opportunity to be part of a dynamic team.

Qualifications

• Minimum of 4 years of experience in ITSM.
• At least 3 years of experience with ServiceNow.
• Experience in a senior development lead role.

Responsibilities

• Configure the ServiceNow solution to meet business requirements.
• Responsible for ServiceNow Administration, Development, and Support.
• Customize ServiceNow including Workflows and Service Catalog.

Skills

ServiceNow configuration

ITSM implementation

Web Service integrations

Telecoms domain knowledge

Job description

Responsibilities

We are searching for an individual with development experience specific to implementation of the ITSM module in ServiceNow.

You will configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements. Responsible for ServiceNow platform Administration, Development, Documentation, and Technical support. Configure/Customize ServiceNow including Workflows, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes, etc.

Qualifications

You must have a minimum of 4 years of experience in ITSM with at least 3 years working experience with ServiceNow. Recent experience in a senior development lead role participating in the full software development life cycle: Analysis, Design, Coding, Testing, and promotion into Production. Experience in Web Service integrations using SOAP, REST, JSON, etc. You must have Telecoms domain experience.