ServiceNow Architect/Lead Architect in London

Energy Jobline ZR; Greater London; Presencial; GBP 120.000 - 170.000; Jornada completa

Descripción de la vacante

Energy Jobline ZR is seeking a ServiceNow Architect/Lead Architect with 10+ years of Service Management experience and 5+ years in lead roles. You will architect and deliver enterprise ServiceNow solutions across ITOM, ITSM, CMDB, and related modules while guiding cross-functional teams.

You will design event correlation, monitoring and automation strategies, drive integrations using REST/SOAP, IntegrationHub and MID Server, and work with Splunk, Dynatrace, and other monitoring tools to achieve

Formación

• 10+ years of Service Management experience.
• 5+ years as a ServiceNow Architect/Lead Architect.
• Strong client-facing and stakeholder management skills.
• Experience with large-scale Field Service transformations.

Conocimientos

ServiceNow ITOM

Event Management

Event-to-Incident Automation

ServiceNow FSM

Dynamic Scheduling

Dispatching

ITSM

CMDB

CSDM

Discovery

Service Mapping

Operational Intelligence

REST/SOAP

IntegrationHub

MID Server

Splunk Integration

Dynatrace Integration

SolarWinds Integration

AppDynamics Integration

Azure Monitor

Event correlation

Monitoring and automation design

Field Service transformation

Client-facing

Stakeholder management

Herramientas

Splunk

Dynatrace

SolarWinds

AppDynamics

Azure Monitor

Descripción del empleo

Job Description

Role: ServiceNow Architect/Lead Architect

We are looking for a ServiceNow Architect with 10+ years of Service Management experience and 5+ years as a ServiceNow Architect/Lead Architect.

Key Skills:

• Strong ServiceNow ITOM, Event Management & Event-to-Incident Automation
• Hands-on ServiceNow FSM, Dynamic Scheduling & Dispatching
• Strong ITSM, CMDB & CSDM knowledge
• Experience with Discovery, Service Mapping & Operational Intelligence
• Integration expertise using REST/SOAP, IntegrationHub & MID Server
• Experience integrating ServiceNow with Splunk, Dynatrace, SolarWinds, AppDynamics, Azure Monitor, etc.
• Proven experience designing event correlation, monitoring and automation solutions
• Large-scale Field Service/Field Operations transformation experience
• Strong client-facing and stakeholder management skills

Experience: 10+ Years