Servicenow Architect/Lead Architect

Intuition IT Solutions Ltd

Greater London

On-site

GBP 100,000 - 150,000

Full time

9 days ago

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Job summary

Intuition IT Solutions Ltd is seeking a seasoned ServiceNow Architect to lead complex implementations in the UK market. You will drive architecture design, oversee delivery, and work closely with clients to translate business needs into scalable ServiceNow solutions.

The role requires 10+ years in Service Management and 5+ years as Architect/Lead Architect, with deep expertise in ITOM, ITSM, and integration patterns. Travel for engagements may be required.

Qualifications

10+ years in Service Management
5+ years as ServiceNow Architect/Lead Architect
Experience designing event correlation, monitoring and automation solutions
Large-scale Field Service/Field Operations transformation experience

Skills

ServiceNow ITOM, Event Management & 1n

Tools

REST/SOAP

IntegrationHub

MID Server

Splunk

Dynatrace

SolarWinds

AppDynamics

Azure Monitor

Job description

Role: ServiceNow Architect/Lead Architect

We are looking for a ServiceNow Architect with 10+ years of Service Management experience and 5+ years as a ServiceNow Architect/Lead Architect.

Key Skills:

Strong ServiceNow ITOM, Event Management & Event-to-Incident Automation
Hands-on ServiceNow FSM, Dynamic Scheduling & Dispatching
Strong ITSM, CMDB & CSDM knowledge
Experience with Discovery, Service Mapping & Operational Intelligence
Integration expertise using REST/SOAP, IntegrationHub & MID Server
Experience integrating ServiceNow with Splunk, Dynatrace, SolarWinds, AppDynamics, Azure Monitor, etc.
Proven experience designing event correlation, monitoring and automation solutions
Large-scale Field Service/Field Operations transformation experience
Strong client-facing and stakeholder management skills