Senior ServiceNow Architect & Lead — ITOM, ITSM & Field Ops

Intuition IT Solutions Ltd; Greater London; On-site; GBP 100,000 - 150,000; Full time

Job summary

Intuition IT Solutions Ltd is seeking a seasoned ServiceNow Architect to lead complex implementations in the UK market. You will drive architecture design, oversee delivery, and work closely with clients to translate business needs into scalable ServiceNow solutions.

The role requires 10+ years in Service Management and 5+ years as Architect/Lead Architect, with deep expertise in ITOM, ITSM, and integration patterns. Travel for engagements may be required.

Qualifications

• 10+ years in Service Management
• 5+ years as ServiceNow Architect/Lead Architect
• Experience designing event correlation, monitoring and automation solutions
• Large-scale Field Service/Field Operations transformation experience

Skills

ServiceNow ITOM, Event Management & 1n

Tools

REST/SOAP

IntegrationHub

MID Server

Splunk

Dynatrace

SolarWinds

AppDynamics

Azure Monitor

Job description

Intuition IT Solutions Ltd is seeking a seasoned ServiceNow Architect to lead complex implementations in the UK market. You will drive architecture design, oversee delivery, and work closely with clients to translate business needs into scalable ServiceNow solutions.

The role requires 10+ years in Service Management and 5+ years as Architect/Lead Architect, with deep expertise in ITOM, ITSM, and integration patterns. Travel for engagements may be required.