ServiceNow Architect

TN United Kingdom; Birmingham; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading company is seeking a ServiceNow Architect to enhance business processes through innovative solutions. The role involves establishing design standards, providing architectural input, and managing ServiceNow implementations. Join a collaborative environment that values diversity and offers extensive training opportunities.

Benefits

Flexible working arrangements

Access to training and development opportunities

Qualifications

• Experience in designing and implementing complex ServiceNow solutions.
• Responsibility for Low- and High-Level Design Documentation.

Responsibilities

• Establish and enforce systems design and architectural standards.
• Provide input to the design of ServiceNow-based solutions.
• Assist in bid proposals and present solutions to potential clients.

Skills

ServiceNow development

Architectural standards

Communication

Attention to detail

Education

ServiceNow CSA

ITIL Foundation Certified

Job description

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We’re hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences.

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Pre-employment checks:

If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Your role

• Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle.
• Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority.
• Assist in bid proposals and present solutions to potential clients.
• Bring thought leadership and innovative solution ideas to clients and bids alike.

At Capgemini, we foster an inclusive environment where everyone can bring their whole self to work, supporting equity, diversity, and inclusion as part of our daily culture.

Your skills and experience

• Experience in ServiceNow development and architecture.
• Designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations.
• Responsibility for Low- and High-Level Design Documentation; broad experience across the Now Platform.
• Managing & administering ServiceNow in SaaS environments.
• Strong communication skills, attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments.

Expected Certifications

• ServiceNow CSA
• Any ServiceNow Implementation Certifications
• ITIL Foundation Certified

Security clearance requirements

To be appointed, you must obtain SC clearance, which requires residency in the UK for the last 5 years and meeting other criteria. You will be asked about your eligibility during the recruitment process, including nationality and citizenship details.

What does ‘Get The Future You Want' mean for you?

You will be empowered to explore, innovate, and progress, with access to extensive training and development opportunities, including external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity, and more. We encourage bringing your unique skills and perspectives, supporting a positive work-life balance through flexible, hybrid working arrangements.

Why consider Capgemini?

Join us to help grow our clients’ businesses while building a sustainable and inclusive future. Be part of a community of innovators and industry experts, leveraging technology to transform the world’s leading businesses and your own career. We believe in continuous learning, sharing knowledge, and pushing boundaries to create meaningful impact.

About Capgemini

Capgemini is a global leader in business and technology transformation, with a heritage of over 55 years, 340,000 employees in more than 50 countries, and revenues of €22.5 billion in 2023. We help organizations accelerate their digital and sustainable transitions through end-to-end solutions in strategy, design, engineering, AI, cloud, and data, backed by deep industry expertise and a strong partner ecosystem.