ServiceNow Architect

Capgemini UK; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking a ServiceNow Architect to enhance business processes through innovative solutions. The role involves designing and implementing ServiceNow systems, ensuring best practices, and contributing to client proposals. Join a collaborative environment that values diversity and inclusion.

Benefits

Extensive training and development

Access to 250,000 courses

Flexible working arrangements

Qualifications

• Experience in designing and implementing complex ServiceNow solutions.
• Developing Low- and High-Level Design Documentation.

Responsibilities

• Establish and enforce system design and architectural standards.
• Contribute to the design of ServiceNow solutions.
• Assist in bids and present proposals to clients.

Skills

ServiceNow development

Architectural design

Communication

Education

ServiceNow CSA

ITIL Foundation Certified

Job description

Job Title: ServiceNow Architect

About the job you're considering

We’re hiring a ServiceNow Architect to advance their career while delighting customers through project work and foundational tasks. Our collaborative approach ensures high satisfaction levels for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to improve business processes and user experiences.

Hybrid working: Work will vary between Company offices, client sites, and your home, but not exclusively from home.

If offered this position, you will undergo pre-employment checks including identity, nationality or immigration status, employment history for the past 3 years, and a criminal record check (Disclosure and Barring Service).

Your role

Establish and enforce system design and architectural standards, maintain best practices, and drive principles throughout the systems delivery lifecycle.
Contribute to the design of ServiceNow solutions as a recognized Architect or Design Authority.
Assist in bids and present proposals to clients.
Bring innovative ideas and thought leadership to clients and bids.

At Capgemini, we foster an inclusive environment where everyone can bring their whole self to work, promoting equity, diversity, and inclusion daily.

Your skills and experience

• Experience in ServiceNow development and architecture.
• Designing and implementing complex ServiceNow solutions across modules, including custom applications and integrations.
• Developing and maintaining Low- and High-Level Design Documentation. Broad experience with the Now Platform.
• Managing & administering ServiceNow in SaaS environments.
• Strong communication skills, attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments.

Expected Certifications:

• ServiceNow CSA
• ServiceNow Implementation Certifications
• ITIL Foundation Certified

Your security clearance

To be appointed, you must obtain Security Check (SC) clearance. Residing continuously in the UK for the last 5 years is required, along with other criteria. You will be asked about your security clearance eligibility during recruitment, including nationality and residence details. Some roles may require UK citizenship only.

What does ‘Get The Future You Want' mean for you?

You will be empowered to explore, innovate, and progress. Capgemini offers extensive training and development, including access to 250,000 courses and external certifications like AWS, Microsoft, Harvard ManageMentor, and Cybersecurity. Bring your unique skills and perspectives to inspire and be inspired, joining a community of experts supporting each other. We promote a positive work-life balance with flexible working arrangements.

Why you should consider Capgemini

Joining Capgemini means contributing to a sustainable, inclusive future while working with industry leaders. We innovate to reimagine possibilities, helping clients leverage technology for growth. Build your skills, share knowledge, and help make the world a better place through technology.

About Capgemini

Capgemini is a global leader in business and technology transformation, with over 340,000 employees across 50+ countries. With a 55-year heritage, we help organizations accelerate their digital and sustainable transitions, delivering end-to-end solutions in AI, cloud, data, and industry expertise. In 2023, our global revenues reached €22.5 billion.