ServiceNow Architect

Redefined Ltd; Birmingham; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading company is seeking a ServiceNow Architect to enhance business processes and user experiences. The role involves designing and implementing ServiceNow solutions, ensuring high client satisfaction through a collaborative approach. Candidates should have experience in ServiceNow development, strong communication skills, and relevant certifications. The position offers hybrid working arrangements and numerous training opportunities for professional growth.

Benefits

Training and development opportunities

Flexible working arrangements

Qualifications

• Experience in designing and implementing complex ServiceNow solutions.
• Experience in managing & administering ServiceNow in SaaS environments.

Responsibilities

• Establish and enforce systems design and architectural standards.
• Provide input to the design of ServiceNow-based solutions.
• Assist in bids and present proposals to potential clients.

Skills

ServiceNow development

Communication

Attention to detail

Education

ServiceNow CSA

ITIL Foundation Certified

Job description

Job Title: ServiceNow Architect

About the job you're considering

We’re hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences.

Hybrid working

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of company offices, client sites, and your home, noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Your role

1. Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle.
2. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority.
3. Assist in bids and present proposals to potential clients.
4. Bring thought leadership and innovative solution ideas to existing clients and bids alike.

You can bring your whole self to work. At Capgemini, striving for equity, diversity, and inclusion is part of everyday life and will be part of your working reality. We have built an inclusive and welcoming environment for everyone.

Your skills and experience

• Experience in ServiceNow development and architecture.
• Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations.
• Responsibility for the development and maintenance of Low- and High-Level Design Documentation. Broad experience across the Now Platform.
• Experience in managing & administering ServiceNow in SaaS environments.
• Good communication skills (written and speaking), attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments.

Expected Certifications

• ServiceNow CSA
• Any ServiceNow Implementation Certifications
• ITIL Foundation Certified

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility, such as country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does ‘Get The Future You Want' mean for you?

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, with countless training and development opportunities, including access to 250,000 courses and external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity, and more. You’ll bring your unique skills and perspectives, inspiring your teammates and unlocking value in everything you do. You’ll join a community of experts who support you every step of the way. We encourage a positive work-life balance, with flexible working arrangements embedded in our hybrid-first approach.

Why you should consider Capgemini

Joining Capgemini means working with a company committed to building a sustainable and inclusive future. You’ll be part of a collective of innovators and industry experts, using technology to transform businesses and society. You’ll gain valuable experiences and connections, learn from your peers, and develop your skills to help clients innovate and grow. Making a difference is challenging but rewarding.

About Capgemini

Capgemini is a global leader in business and technology transformation, with over 55 years of experience and more than 340,000 employees in over 50 countries. We help organizations accelerate their digital and sustainable transitions, delivering end-to-end solutions leveraging AI, cloud, data, and industry expertise. In 2023, we reported revenues of €22.5 billion.