Service Technician - Peterborough Audi

Vindis Group Ltd.; Peterborough; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Employee car scheme

Bonus scheme

Training resources

Job summary

Vindis Group Ltd is seeking a Service Technician to join its Aftersales Team in Peterborough. You will safeguard customer vehicles, become a specialist with available tools, and uphold the highest workshop standards.

The role offers career development in an innovative organisation with a competitive bonus scheme, access to extensive training resources via Volkswagen Group UK, and employee discounts on brand services.

Qualifications

• Full UK driving licence is required.

Responsibilities

• Safeguard and protect the customer’s vehicle in your care.
• Utilise tools and resources to become a specialist in your area.
• Contribute to the Workshop Team by maintaining high standards of work.
• Maintain onsite standards and presentation of the Centre and your area.
• Ensure all work is completed safely and complies with guidelines.
• Maintain electronic records accurately.

Skills

Driving licence (UK)

Job description

The Vindis Group is seeking to appoint a Service Technician to join its team.

As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company’s heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.

Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently – whether individually, or by supporting a team environment.

In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK’s National Learning Centre.

How we support our #Exceptional People:

All team members are provided with access to the following:

• Drive Our Brand – Enjoy our Employee Car Scheme with no deposit required after a qualifying period. Experience the joy of driving our brand products at unbeatable prices.
• Family First – Benefit from our Family Friendly policies, giving you more time to bond with your loved ones.
• Celebrate You – Take your birthday off with Paid Birthday Leave - On us!
• Stay Healthy – Our enhanced Sick Pay ensures you’re taken care of when you need it most (based on length of Service).
• Wellbeing At Your Fingertips - Access to Help@Hand for quick and easy Online GP services, 24/7 access to our Employee Assistance Programme, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.
• Peace Of Mind – Enjoy a life Assurance policy at no cost, bringing peace to you and your loved ones.
• Exclusive Discounts – Take advantage of employee discounts on parts, vehicle MOT’s/Servicing, and vehicle purchases. Drive with confidence and savings!
• Grow our Team - Earn a financial reward if you successfully refer a friend.
• Develop with Vindis - Access to vast training resources, including: access to the Volkswagen Group UK National Learning Centre and Brand Accreditation Pathways.
• Performance Recognition - We provide a competitive bonus scheme, including uncapped earnings!

Key Role Responsibilities:

As a Service Technician, you will be an integral member of the Aftersales Team. Your key responsibilities will include:

• Safeguarding and protecting the customer’s vehicle and its contents whilst it is in your care.
• Effectively utilising the tools and resources available to you to become a specialist in your area.
• Contributing to the success of the Workshop Team by maintaining the highest standards of work at all times.
• Being integral in maintaining the onsite standards and presentation of the Centre; including your immediate working area.
• Ensuring that all work is completed safely and complies with Company, manufacturer and industry guidelines.
• Maintaining electronic records in a complete and accurate manner .

Prerequisites:

• Full UK driving licence required

This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.

This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.

We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.

Valid Driving Licence & Level 3 Qualified