Diagnostic Technician

Vindis Group Ltd.; Cambridge; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Employee car scheme

Birthday leave

Sick pay

Help@Hand healthcare

Life assurance

Employee discounts

Referral bonus

Training resources

Bonus scheme

Job summary

Vindis Group Ltd. is seeking an Audi Diagnostic Technician to join the Aftersales Team in Cambridge. You will diagnose complex faults and perform high-level repairs to exacting standards while safeguarding vehicles and maintaining an organised workshop.

The role requires Level 3 Qualified (IMI or equivalent) diagnostics, and previous experience in a main dealer or VW/VAG environment. You will mentor junior techs and contribute to service excellence.

Qualifications

• Experience diagnosing and resolving faults with Audi systems.
• Ability to repair to manufacturer and company standards.
• Experience mentoring junior technicians.
• Strong organisation and attention to detail.

Responsibilities

• Diagnose and resolve complex faults using advanced Audi systems.
• Perform high-level repairs and maintenance to standards.
• Support and mentor junior technicians.
• Collaborate with Service team to ensure efficiency and customer satisfaction.
• Maintain accurate electronic service records.
• Uphold housekeeping and workshop standards.

Skills

Diagnostics experience

Electrical systems

Mechanical systems

Main dealer experience

Education

Level 3 Qualified (IMI or equivalent) Diagnostic Technician

Job description

This is an exciting opportunity for a Diagnostic Technician, within an innovative and well-established organisation.

About Us:

As part of a team of approximately 700 colleagues at the Vindis Group, you will contribute to a business that places customer excellence, operational standards and employee development at the heart of its strategy. We are proud of our heritage and ambitious about our future; our continued success is built upon a High Performance Culture that values professionalism, accountability and collaboration.

How we support our #Exceptional People:

• Drive Our Brand – Enjoy our Employee Car Scheme with no deposit required after a qualifying period. Experience the joy of driving our brand products at unbeatable prices.
• Family First – Benefit from our Family Friendly policies, giving you more time to bond with your loved ones.
• Celebrate You – Take your birthday off with Paid Birthday Leave - On us!
• Stay Healthy – Our enhanced Sick Pay ensures you’re taken care of when you need it most (based on length of Service).
• Wellbeing At Your Fingertips - Access to Help@Hand for quick and easy Online GP services, 24/7 access to our Employee Assistance Programme, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.
• Peace Of Mind – Enjoy a life Assurance policy at no cost, bringing peace to you and your loved ones.
• Exclusive Discounts – Take advantage of employee discounts on parts, vehicle MOT’s/Servicing, and vehicle purchases. Drive with confidence and savings!
• Grow our Team - Earn a financial reward if you successfully refer a friend.
• Develop with Vindis - Access to vast training resources, including: access to the Volkswagen Group UK National Learning Centre and Brand Accreditation Pathways.
• Performance Recognition - We provide a competitive bonus scheme, including uncapped earnings!

About the Role:

As an Audi Diagnostic Technician, you will be an integral member of the Aftersales Team, ensuring that all vehicles are maintained and repaired to the highest manufacturer and industry standards. You will be responsible for delivering exceptional technical workmanship while safeguarding customer vehicles and maintaining an organised and compliant workshop environment.

Your key responsibilities will include:

• Diagnosing and resolving complex faults using advanced Audi systems.
• Carrying out high-level repairs and maintenance to manufacturer and Company standards.
• Supporting and mentoring junior technicians.
• Working effectively with the Service team to ensure efficiency and customer satisfaction.
• Maintaining accurate and complete electronic service records.
• Contributing positively to workshop efficiency and team performance.
• Maintaining exemplary standards of housekeeping within your working area.
• Level 3 Qualified (IMI or equivalent) Diagnostic Technician
• Relevant experience with diagnostics, electrical, and mechanical systems
• Highly motivated to consistently achieve individual and team targets
• Strong organisational skills with the ability to meet deadlines
• Excellent attention to detail and accuracy of workmanship
• Full UK driving licence
• VWG accredited.
• Previous experience working within a main dealer workshop / for a VAG Brand
  

Valid Driving Licence & Minimum Level 3 Qualified; VAG Diagnostic certificate preferable (or equivalent)