Service Team Leader: Security, Cleaning & Waste

Abm Careers; Oxford; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work

Perks at Work

Job summary

ABM Careers in Oxford North is seeking a Service Team Leader to oversee a multi‑disciplined team of cleaners, security guards and waste operatives, delivering and maintaining the highest standards of Security and Environmental services within a busy, town centre‑based facility.

The role requires strong leadership, coaching, and clear communication to maintain daily operations, drive customer service, and ensure a safe, welcoming environment for visitors.

Qualifications

• Front-line leadership experience in Housekeeping or Security.
• Ability to develop and inspire team members.
• Clear, articulate communicator with colleagues, management and customers.
• Strong decision-making and prioritization skills.
• Professional, proactive approach to problem solving and conflict resolution.

Responsibilities

• Lead, support, and motivate your team to ensure the highest service standards in Security, Cleaning, and Waste Management.
• Develop yourself and your team through ongoing training, coaching, and mentorship.
• Foster a positive and inclusive work environment, ensuring all team members feel valued and respected.
• Ensure smooth daily operations by effectively prioritizing and delegating tasks according to business, team, and individual needs.
• Maintain excellent customer service, ensuring visitors experience a safe, clean, and welcoming environment.

Skills

Team leadership

Customer service

Communication

Decision making

Problem solving

Coaching

Job description

ABM Careers in Oxford North is seeking a Service Team Leader to oversee a multi‑disciplined team of cleaners, security guards and waste operatives, delivering and maintaining the highest standards of Security and Environmental services within a busy, town centre‑based facility.

The role requires strong leadership, coaching, and clear communication to maintain daily operations, drive customer service, and ensure a safe, welcoming environment for visitors.