Team Leader

Abm-Industries-Inc.-2; Jarrow; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Perks at Work

Job summary

ABM is seeking a Site Supervisor for the Viking Shopping Centre in the UK. You will oversee the site in the Soft Services Manager's absence, lead cleaning and security teams, and ensure operations comply with health and safety policies.

You will schedule staff, conduct daily audits, train team members, manage equipment, and respond to client callouts, aiming for continuous improvement in a fast-paced, public environment.

Qualifications

• Health and Safety Certificate required.
• IOSH Managing Safely certification required.
• Door Supervisor SIA Licence required.
• CCTV SIA Licence required.

Responsibilities

• Lead and engage a team to deliver high cleaning services externally in all areas of the shopping Centre.
• Carry out Daily Cleaning audits and manage completion of areas identified.
• Set up, stock, and maintenance of cleaning equipment and supplies.
• Supervise Team and give guidance throughout shift.
• Act as point of Contact for ABM on site in absence of Soft Services Manager.
• Ensure PPE and Health & Safety compliance.

Skills

Leadership

Communication

Teamwork

Attention to detail

Work under pressure

English proficiency

Education

Health and Safety Certificate

IOSH Managing Safely

Door Supervisor SIA Licence

CCTV SIA Licence

Tools

Excel

Word

ABM Apps and Software

Job description

LOCATION: Viking Shopping Centre

HOURS: 40 hours per week, Tuesday to Saturday on Rota

PAY RATE: Competitive

ROLE OVERVIEW AND PURPOSE

You will support theSiteManagerand oversee in their absencein the delivery of the operational management of the contract, ensuring that the operation is managed in line with company policies and procedures. You will also need to display the ability to lead and engagewith theteams,to deliver and be able to work as part of a team in a physically demanding, fast paced environment that providesSecurity andCleaningservices for the client.

This role will include a variety of tasks including the following:

Ensure all Staff scheduling andrequiredcover is in placeon a daily basis.

To ensure that all cleaning duties carried out are strictlyin accordance withour standards so that quality work is delivered fully meeting/exceeding our expectations.

To ensure that all work undertaken is strictly carried outin accordance withABM's Health and Safety procedures. Moreover, todemonstratetheir commitment to the fact that each ABM employee has a personal responsibility for their own health and safety and for that of persons who may be affected by their acts/or omissions.

Whilst at the Centre to effectivelyassistwith the public, evacuations etc.

Tomake surecleaning dutiesare completedas directed byThe Soft Services ManagerMoreover, to always consider the work undertaken and wherever opportunities for improvements to working practices exist, putting forward suggestions so that ‘continuous improvement’ is the norm.

To work in a proactive manner supporting/assisting colleagues whenever in a position to do so.

To undertake ad hoc duties as directed/ operationallyrequired.

KEY RESPONSIBILITIES

1. Working within our Cleaningand security teamsin anOutdoorcentreenvironment, carrying out duties effectively and efficiently.
2. Carry out Daily Cleaning audits and manage completion of areasidentified
3. Duties will includeleading and engaging a team to deliver highcleaningservicesexternally inall areas of the shopping Centre,
4. Set up, stock, and maintenance of cleaning equipment and supplies
5. Monitor andmaintainsanitation and organisation of assigned areas
6. AssistCentre Managerwhen needed to ensureoptimumservice to clients
7. Performadditionalduties as needed, within reason
8. Comply withmonthly training sessions delivered by the supervisor/line manager as necessary
9. Providing training to your team
10. Ensuring that your team is responsive to any spillages and callouts from the clients on site team.
11. Communicate effectively with your team and line manager – we all work together.
12. Ensuring that yourself and your team wear protective clothing (PPE) andcomply withHealth & Safety legislation and policies.
13. The post holder will need to be able to work on their own initiative as well as part of a team andexhibitexcellent communicationskills and be able to confidently communicate with their team members and those of the client.
14. To Supervise Team and give guidance throughout shift.
15. To Act as point of Contact for ABM on site in absence of Soft Services Manager.

• Able to use Excel, Word and able to create Purchase orders using ABM Apps and Software
• PreviousExperience in Similar Cleaning/SecuritySupervisory Role

• Good inter-personal and communication skills

• High Attention to detail

• Ability to work under pressure

• Ability to quickly adapt to a remarkably busy operational environment

• A reliable and flexible approach to work

• Excellent Written and verbal skills in English

• Ability to use own initiative toidentifyand prioritise tasks

• Ability to work alone and as part of a team

• Approachable and courteous manner

• An understanding of the need for confidentiality and discretion inbusy Shopping Centre

QUALIFICATIONS

• Healthand Safety Certificate

• IOSH Managing Safely

• Door Supervisor SIA Licence

• CCTV SIA Licence

We're proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We're proud members of the Armed Forces Covenant Employer Recognition Scheme.