Service Team Lead: Customer-Driven Tech Ops Manager

Toyota Material Handling Logistics Solutions AB; Norwich; Vor Ort; GBP 36.000 - 47.000; Vollzeit

Benefits dieser Stelle

Company pension

Free parking

Vending machines

Sick pay

Critical illness cover

Eye tests

Flu jabs

Employee assistance program

Shop discounts

Gym membership discount

Family day out discounts

Zusammenfassung

Toyota Material Handling Logistics Solutions AB is seeking a Service Team Manager to lead and support a team of technicians delivering frontline customer service and maintaining the highest service standards across our network.

You will manage customer relationships in your regional area, oversee technician work, and contribute to service operations with a focus on development, efficiency and quality outcomes.

Qualifikationen

• Knowledge of service operations and delivering excellent customer service.
• Ability to lead, develop and motivate a team.
• Excellent communication and relationship building.
• Organisation and time management skills.
• Technical awareness with service operations.

Aufgaben

• Leading your team of service technicians.
• Managing customer relationships in your regional area.
• Performing technician duties as and when required.

Kenntnisse

Team leadership

Communication

Self-management

Time management

Technical awareness

Jobbeschreibung

Toyota Material Handling Logistics Solutions AB is seeking a Service Team Manager to lead and support a team of technicians delivering frontline customer service and maintaining the highest service standards across our network.

You will manage customer relationships in your regional area, oversee technician work, and contribute to service operations with a focus on development, efficiency and quality outcomes.