Regional Service Team Leader

Toyota Material Handling Europe; Norwich; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Company pension

Free parking

Vending machines

Sick pay

Critical illness cover

Eye tests

Flu jabs

Employee assistance programme

Discounts (retail)

Gym memberships

Job summary

Toyota Material Handling Europe is seeking a Service Team Manager to lead and support a team of technicians delivering frontline customer service across the region.

You will manage customer relationships, guide service operations, and contribute to ongoing training and development while performing technician duties when required.

This role offers industry-leading training and clear career progression within Toyota.

Qualifications

• Experience leading service teams and delivering frontline customer service.
• Knowledge of service operations and vehicle service environments.
• Strong communication and relationship-building skills.

Responsibilities

• Lead and develop a team of service technicians and support day-to-day operations.
• Manage customer relationships within the regional area.
• Perform technician duties as required.

Skills

Team leadership

Communication

Self-management

Organisation

Technical awareness

Job description

Toyota Material Handling Europe is seeking a Service Team Manager to lead and support a team of technicians delivering frontline customer service across the region.

You will manage customer relationships, guide service operations, and contribute to ongoing training and development while performing technician duties when required.

This role offers industry-leading training and clear career progression within Toyota.