Service Support & Scheduling Coordinator

NHS Jobs; Leeds; On-site; GBP 22,000 - 26,000; Full time

Job summary

NHS Jobs is seeking a Service Support Officer to join the Operational Team in Leeds. You will provide essential administrative support, manage rotas, handle patient and staff inquiries, and assist with referrals and appointment bookings to ensure smooth service delivery.

The role emphasizes high-quality administration, effective communication, and ongoing service improvement within primary care settings in Leeds.

Qualifications

• Strong administrative and clerical skills are required.
• Experience using care service systems or similar platforms is desirable.
• Excellent written and verbal communication is essential.

Responsibilities

• Provide efficient administrative support to the Operational Management Team and service delivery.
• Coordinate rota schedules to ensure safe staffing and service delivery.
• Serve as first point of contact for patient and staff inquiries by phone and email.

Skills

Rota coordination

Administration

Patient contact

Referrals & appointments

Data entry

Communication

Organisation

Job description

NHS Jobs is seeking a Service Support Officer to join the Operational Team in Leeds. You will provide essential administrative support, manage rotas, handle patient and staff inquiries, and assist with referrals and appointment bookings to ensure smooth service delivery.

The role emphasizes high-quality administration, effective communication, and ongoing service improvement within primary care settings in Leeds.