Patient Services Team Lead - Administration & Coordination

Leeds Teaching Hospitals; Leeds; On-site; GBP 22,000 - 30,000; Full time

Job summary

Leeds Teaching Hospitals NHS Trust is seeking an Assistant Patient Services Co-ordinator to coordinate day-to-day activities within the Directorate, lead the team, and drive improvements. You will collaborate with outpatient administration, phlebotomy and nursing teams, ensuring high-quality patient service aligned with Trust standards.

You will support senior managers, contribute to a positive workplace culture, and help the department meet targets while maintaining patient confidentiality and

Qualifications

• GCSE or equivalent required.
• Experience in staff management, including recruitment and retention.
• Knowledge of Microsoft Office and email technology.
• Strong organisational and time management skills.
• Confidentiality and data protection awareness.

Responsibilities

• Coordinate day-to-day activities of a busy patient administration team.
• Provide leadership to the team and support service improvements.
• Ensure compliance with Health and Safety and Data Protection policies.
• Manage service delivery and data analysis.

Skills

Staff management

Microsoft Office

Communication skills

Confidentiality

Customer service

Education

GCSE or equivalent

Tools

Microsoft Office

Email technology

Job description

Leeds Teaching Hospitals NHS Trust is seeking an Assistant Patient Services Co-ordinator to coordinate day-to-day activities within the Directorate, lead the team, and drive improvements. You will collaborate with outpatient administration, phlebotomy and nursing teams, ensuring high-quality patient service aligned with Trust standards.

You will support senior managers, contribute to a positive workplace culture, and help the department meet targets while maintaining patient confidentiality and