Service Supervisor

Allscreens Nationwide Ltd; Maidstone; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Career progression to Service Manager

Bonuses and incentives

Commission schemes

Work in Maidstone

Job summary

Alscreens Nationwide Ltd in Maidstone, Kent is seeking a skilled Service Supervisor to lead a busy service department within a reputable dealership. This is an excellent opportunity for an experienced automotive professional looking to advance into a management role in a dynamic, customer-focused environment.

You will manage daily operations, coach the service team, and work with senior management to raise service standards and KPIs.

Qualifications

• Proven experience within an automotive service environment, ideally in a supervisory or team leader role.
• Strong leadership and team management skills.
• Excellent communication and organisational abilities.
• Ability to prioritise tasks and manage workload effectively.
• Ambitious attitude with a desire to progress into Service Management.
• Customer-focused with a commitment to delivering high standards of service.

Responsibilities

• Oversee daily operations of the service department to ensure a smooth workflow.
• Lead and motivate the service team to deliver exceptional customer service.
• Coordinate workshop activities to maximise productivity and efficiency.
• Maintain high service standards, ensuring customer satisfaction.
• Assist in achieving departmental targets and key performance indicators (KPIs).
• Collaborate with senior management to implement operational improvements.

Skills

Leadership

Communication

Organizational skills

Customer focus

Prioritisation

Automotive service experience

Job description

Our client, a reputable dealership in Maidstone, Kent, is seeking to recruit a highly skilled Service Supervisor to lead their busy service department.

This is an excellent opportunity for an experienced automotive professional looking to advance into a management role within a dynamic and customer-focused environment.

Join a team committed to delivering outstanding service standards and continuous development.

Benefits of a Service Supervisor:

• - Competitive salary tailored to your experience and skills
• - Supportive management team dedicated to your professional growth
• - Clear career progression pathway to Service Manager
• - Performance-related bonuses and incentives
• - Additional commission schemes based on customer satisfaction and upselling
• - Opportunity to work within a reputable dealership in Maidstone, Kent

Duties of a Service Supervisor:

• - Oversee daily operations of the service department to ensure a smooth workflow
• - Lead and motivate the service team to deliver exceptional customer service
• - Coordinate workshop activities to maximise productivity and efficiency
• - Maintain high service standards, ensuring customer satisfaction
• - Assist in achieving departmental targets and key performance indicators (KPIs)
• - Collaborate with senior management to implement operational improvements

Requirements of a Service Supervisor:

• - Proven experience within an automotive service environment, ideally in a supervisory or team leader role
• - Strong leadership and team management skills
• - Excellent communication and organisational abilities
• - Ability to prioritise tasks and manage workload effectively
• - Ambitious attitude with a desire to progress into Service Management
• - Customer-focused with a commitment to delivering high standards of service