Service Scheduler & Coordination Specialist

Elite Staffing Solutions; Chichester; On-site; GBP 24,000 - 30,000; Full time

Job summary

Elite Staffing Solutions is recruiting on behalf of a well-established maintenance and installation company based in Chichester for a Bookings Administrator in the busy Service Department. You will coordinate maintenance, installation and reactive works, plan workloads and liaise with engineers, customers and internal teams to keep schedules accurate and up to date.

The role requires excellent organisation, strong communication and a proactive, adaptable attitude to changing workloads.

Qualifications

• Experience in bookings, scheduling or service administration.
• Excellent organisational and time-management skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong communication and customer service skills.
• Proficient with computer-based systems.

Responsibilities

• Plan and schedule maintenance and installation works
• Coordinate engineers and daily workloads
• Manage reactive call-out activities
• Arrange customer visits and confirm appointments
• Update records and internal systems
• Provide high level customer service and administration

Skills

Booking coordination

Organisational skills

Time-management

Customer service

Communication skills

Computer literacy

Tools

Computer-based systems

Job description

Elite Staffing Solutions is recruiting on behalf of a well-established maintenance and installation company based in Chichester for a Bookings Administrator in the busy Service Department. You will coordinate maintenance, installation and reactive works, plan workloads and liaise with engineers, customers and internal teams to keep schedules accurate and up to date.

The role requires excellent organisation, strong communication and a proactive, adaptable attitude to changing workloads.