Service Planner

Gibson Hollyhomes; Manchester; On-site; GBP 26,000 - 27,000; Full time

Job summary

Gibson Hollyhomes is seeking a Service Planner in South Manchester to join a busy planning team. The role focuses on effectively planning field-based engineers, scheduling work, and ensuring diaries are efficiently managed to meet response times.

The successful candidate will have strong Microsoft Word and Excel skills, excellent communication, and the ability to work well within a close-knit team while maintaining high attention to detail.

Qualifications

• Experience planning field-based engineers and scheduling
• Excellent communication skills and phone manner
• Ability to work as part of a busy team
• Self-motivated with good attention to detail

Responsibilities

• Plan and schedule field-based engineers efficiently
• Coordinate diaries and travel arrangements
• Ensure timely access to sites and resolve scheduling conflicts
• Maintain accurate information in the service management system
• Liaise with engineers and clients to report progress and resolve queries

Skills

Communication skills

Teamwork

Self-motivated

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Job description

Service Planner

26,000 - 27K

South Manchester

Well established Business

Excellent opportunity to join this well-established business who are seeking a Planner / Scheduler to join their busy planning team. You will work as part of a close-knit team to support the field- based engineers.

As a Service Planner your duties will include:

• Effective and efficient planning of Field based Engineers
• Scheduling work for field-based engineers.
• Ensuring engineer diaries are efficiently planned
• Arranging site access for engineers to ensure agreed response times are met.
• Maintaining service management system with correct, concise information.
• Day to day liaison with engineers reporting on scheduled progress.
• Deal with client and internal calls/emails and resolve queries efficiently.

As a Service Planner you will have the following key skills:

• Good knowledge and experience with Microsoft Word & Excel
• Excellent communication skills and phone manner
• Ability to work as part of a busy team
• Self-motivated
• Good attention to detail

Service Planner South Manchester 26 - 27K Well Established Business