Service & Operations Specialist

Sharp Business Systems France; Swanley; A distancia; GBP 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Benefits package

Descripción de la vacante

Sharp Business Systems France is seeking a highly organised Service & Operations Administrator to join the Service Branch team in the United Kingdom. You will support Service & Operations, ensuring data accuracy, stock management, supplier coordination, and efficient administrative processes, while delivering excellent internal customer support.

The role involves working across multiple functions, handling escalations, and assisting with travel arrangements for the team.

Formación

• Experience in fast-paced admin environments.
• Experience using SAP or similar business systems.
• Good working knowledge of Microsoft Outlook, Word and Excel.
• Strong attention to detail and accuracy.
• Excellent organisational and time-management skills.
• Strong communication and interpersonal skills.
• Ability to prioritise workload and manage multiple tasks.
• Comfortable working independently as well as part of a team.

Responsabilidades

• Maintain material codes within SAP and field service management systems.
• Coordinate with suppliers to source stock cost-effectively and meet customer requirements.
• Investigate and resolve stock-related issues.
• Process and record engineer stocktake information.
• Review service and operational data, identify discrepancies and ensure records are accurate.
• Support administration of road toll schemes and congestion charge accounts as required.
• Manage incoming sales leads and allocate them to correct teams; track feedback.
• Provide support and training to customer service colleagues to promote best practice and data accuracy.
• Arrange travel and accommodation for Service & Operations team members when required.
• Support wider teams during busy periods to maintain customer service and business continuity.

Conocimientos

Attention to detail

Organisational skills

Time management

Communication skills

Teamwork

Herramientas

SAP

MS Office

Descripción del empleo

Sharp Business Systems France is seeking a highly organised Service & Operations Administrator to join the Service Branch team in the United Kingdom. You will support Service & Operations, ensuring data accuracy, stock management, supplier coordination, and efficient administrative processes, while delivering excellent internal customer support.

The role involves working across multiple functions, handling escalations, and assisting with travel arrangements for the team.