Operations Specialist: Orders & Process Optimization

Sharpsmart Ltd.; Rainham; À distance; GBP 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

Pension

Private healthcare

Dental care

Employee benefits scheme

Company events

Résumé du poste

Sharpsmart Ltd. in Rainham, England, is seeking an organised Operations Administrator to support busy service operations. You will manage customer orders from placement to invoicing and coordinate between departments to keep processes running smoothly.

The role requires 2+ years of administrative experience, strong MS Office skills, excellent written and spoken communication, and a proactive approach to improving processes and meeting deadlines.

Qualifications

• 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered).
• Strong knowledge of administrative processes and procedures.
• Microsoft Office suite proficiency.
• Strong written and verbal communication skills.
• Proven experience in improving processes and procedures.

Responsabilités

• Manage the full administration of customer orders from placement through to invoicing.
• Review and analyse data to verify requirements and coordinate with internal teams to meet customer needs.
• Work towards established Service Level Agreements and ROI targets.
• Interpret and report on data to support performance metrics, improve processes, and drive efficiencies.
• Maintain accurate records, files, and documentation (both electronic and hard copy).
• Provide administrative support for internal requests and operational activities.

Description du poste

Sharpsmart Ltd. in Rainham, England, is seeking an organised Operations Administrator to support busy service operations. You will manage customer orders from placement to invoicing and coordinate between departments to keep processes running smoothly.

The role requires 2+ years of administrative experience, strong MS Office skills, excellent written and spoken communication, and a proactive approach to improving processes and meeting deadlines.