Service Operations Manager – Lead & Develop Depot Team

phs Group; Plymouth; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Pension Scheme

Holiday entitlement

Induction & training

Wellbeing helpline

Phs Perks

Phs Shop discounts

Job summary

phs Group is seeking a Service Manager at Exeter to lead a large service driver team and support our Operations Centre. You will help drive depot productivity while maintaining safety standards and compliance, ensuring high-quality service for customers in the south and beyond.

The role requires strong leadership, a valid driving licence, knowledge of health and safety, and excellent communication. An IOSH training background is desirable, with opportunities for development and benefits.

Qualifications

• At least 2 years management experience within the operations/transport logistics sector.
• Transport management experience / CPC preferred but not essential.
• An energetic and inspirational manager with proven ability to lead teams to meet our valued customers expectations.
• Hold a valid, full driving licence for at least 12 months (max 6 points).
• Understand Health & Safety in the workplace, preferably IOSH trained.
• Customer focused.
• Resource and time management skills.
• Previous transport experience essential.
• Excellent communication skills are essential for this role too.
• IT skills.

Responsibilities

• Supporting the Centre Manager in managing productivity levels of the depot to ensure we retain our high quality of service standards.
• Resource planning and supporting the development of all members of our service team.
• Ensuring all processes and procedures are followed and complies with all relevant legislation and all phs Health and Safety policies both at the centre and for all company vehicles.
• Always ensure vehicles and equipment and checked and maintained to keep our colleagues and customers safe.

Skills

Management experience

Transport management

Leadership

Full driving licence

Health & Safety awareness

Customer focus

Resource management

Time management

Transport experience

Communication skills

IT skills

Job description

phs Group is seeking a Service Manager at Exeter to lead a large service driver team and support our Operations Centre. You will help drive depot productivity while maintaining safety standards and compliance, ensuring high-quality service for customers in the south and beyond.

The role requires strong leadership, a valid driving licence, knowledge of health and safety, and excellent communication. An IOSH training background is desirable, with opportunities for development and benefits.