Service Operations & Customs Coordinator

Allscreens Nationwide Ltd; Cambourne; On-site; GBP 25,000 - 32,000; Full time

Job summary

ZEISS in the United Kingdom is seeking a Service Operations Support to ensure day-to-day administration of service operations, including handling customs documentation and queries, and meeting the needs of the field service team.

Key tasks include reconciling import documents, liaising with delivery companies and brokers, managing calibration logistics, generating monthly stock reports for engineers, and providing timely responses to customs inquiries.

Qualifications

• Experience using SAP ERP for documentation and processes.
• Proven organisational and communication skills.
• Ability to work independently and meet deadlines.

Responsibilities

• Handle customs documentation and queries to support service operations.
• Reconcile certificates and VAT statements; liaise with delivery companies.
• Maintain stock reports for engineers and coordinate with field service.
• Provide ad-hoc support during busy periods and assist with calibrations.

Skills

Self-motivated

Organised

Independent worker

Confident telephone manner

Customer-focused

Strong communication

Tools

SAP ERP

MS Office

Job description

ZEISS in the United Kingdom is seeking a Service Operations Support to ensure day-to-day administration of service operations, including handling customs documentation and queries, and meeting the needs of the field service team.

Key tasks include reconciling import documents, liaising with delivery companies and brokers, managing calibration logistics, generating monthly stock reports for engineers, and providing timely responses to customs inquiries.