Service Manager-Teddington

Fitzroy; Teddington; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Professional development

Positive work environment

Job summary

FitzRoy is seeking an experienced Service Manager to oversee a cluster that includes one residential service and three supported living services in Teddington. You will lead a team with two Deputy Managers to deliver high-quality, person-centred care for adults with learning disabilities and autism.

You will register with CQC and play a key role in developing relationships with the people we support and their families, while ensuring a sustainable, compliant service that transforms lives.

Qualifications

• Proven experience as a Care Manager within Registered Care, Day Services, or Supported Living.
• Experience supporting individuals with learning disabilities and autism is desirable.
• Commitment to person-centred care and empowering individuals.

Responsibilities

• Manage a cluster of one residential service and three supported living services in Teddington.
• Lead, empower and develop the team with two deputies to deliver a quality, person-centred service.
• Build strong relationships with residents, families and staff to ensure trust and engagement.
• Ensure compliance with regulatory and quality standards, including CQC requirements.

Skills

Leadership

People management

Communication

Organisational skills

People engagement

Person-centred care

Education

Level 3 / NVQ in Health & Social Care

Level 5 qualification (preferred / in progress)

Job description

Are you an experienced Supported Living or Residential Service Manager seeking a truly rewarding challenge? Do you thrive in an environment where you can make a genuine difference in people's lives?

FitzRoy are looking for an exceptional Service Manager to join our friendly, dedicated team!

In this vital role, you will manage a cluster of one residential service and three supported living services in Teddington, providing high-quality care and support for adults with learning disabilities and autism. With the support of two Deputy Managers, you will lead, empower, and develop your team to ensure a sustainable, quality person-centred service is always provided – one that can truly transform people's lives.

You'll be instrumental in ensuring individuals we support receive the personalised, compassionate assistance they need to live fulfilling lives. You will also develop strong relationships with the people we support and their families, fostering an environment of trust and positive engagement.

This role requires you to register with CQC.

What You'll Bring:

• Proven experience as a Care Manager within Registered Care, Day Services, or Supported Living, ideally with experience supporting individuals with learning disabilities and autism.

• A passion for person-centred care and a commitment to empowering individuals.

• Strong leadership skills, with the ability to inspire, manage, and develop a team effectively.

• Excellent organisational skills, demonstrating your ability to prioritise your workload effectively and accurately.

• Outstanding communication and interpersonal skills, essential for building relationships with residents, families, and staff.

• Minimum Level 3 / NVQ in Health & Social Care and willing to work towards Level 5.

What We Offer:

• A positive, supportive, and friendly working environment where your expertise is truly valued.

• The opportunity to make a real, tangible impact on the lives of the people we support.

• Professional development and growth opportunities.

We are keen to find someone who share FitzRoy's values:

• We see the person - ensure person centred approaches deliver outcomes the people we support want. Develop activities and plans that transform lives according to individual needs, wishes and aspirations
• We are brave - lead, empower and develop staff teams with effective recruitment, training and support. Be accountable for the quality, compliance and financial requirements of the service
• We are creative - develop and deliver innovative and engaging activities and plans to support independence and access opportunities. Create and review annual business plans, taking action to meet agreed performance levels

Please see attached Job Description & Person Specification for a full description of the role and responsibilities.