Service Manager, Homelessness & Support — Lead & Improve

thebridge-eastmidlands; Loughborough; Hybrid; GBP 32,000 - 39,000; Part time

Benefits offered by this job

Additional holiday

Flexible working

Job summary

The Bridge East Midlands is seeking a Service Manager - Homelessness and Support to lead and develop Fresh Start, Home Energy Advice and Housing Support services. You will oversee staff, safeguard clients, monitor performance and ensure services align with funders and partners.

A driving licence or transport is required to travel across Charnwood/Leicestershire. You will use data and feedback to drive improvements and work in a supportive, collaborative environment aimed at lasting client

Qualifications

• Leading and developing multiple homelessness support services.
• Ability to guide staff with complex cases.
• Committed to safeguarding and service quality.

Responsibilities

• Lead and develop Fresh Start, Home Energy Advice and Housing Support services.
• Provide day-to-day leadership and staff support.
• Oversee service quality, safeguarding and performance; ensure services meet funder/partner needs.
• Use service data and client feedback to drive improvements.

Skills

People leadership

Service delivery

Data-driven improvement

Team mentoring

Job description

The Bridge East Midlands is seeking a Service Manager - Homelessness and Support to lead and develop Fresh Start, Home Energy Advice and Housing Support services. You will oversee staff, safeguard clients, monitor performance and ensure services align with funders and partners.

A driving licence or transport is required to travel across Charnwood/Leicestershire. You will use data and feedback to drive improvements and work in a supportive, collaborative environment aimed at lasting client