Service Manager - Clinical Specialties

DBTH; Doncaster; Hybrid; GBP 65,000 - 75,000; Full time

Benefits offered by this job

NHS Pension Scheme

Generous holiday entitlement

Comprehensive health and wellbeing 지원

NHS Car Lease schemes and salary sacri

Discounts on restaurants, getaways, or

Job summary

DBT H Doncaster and Bassetlaw Teaching Hospitals is seeking a Service Manager for Clinical Therapies to lead the clinical therapy services and drive performance, patient experience and staff wellbeing across the division. The role focuses on operational delivery, strategic improvement, and meeting RTT/DMO1 targets within an NHS context.

You will work with the Business Manager and clinicians to ensure high-quality, patient-centred care, and you will have substantial leadership experience in an

Qualifications

• Proven leadership in an NHS or similar acute healthcare setting.
• Strong communication and presentation skills for diverse audiences.
• Experience with complex data handling and reporting requirements.
• Ability to drive performance targets and patient access initiatives.
• Experience managing multidisciplinary teams.

Responsibilities

• Operationally manage the Clinical Therapy services with clear leadership.
• Collaborate with the Business Manager, Team Leaders, Clinicians and staff to meet performance goals.
• Deliver high standards of patient-centred care and continuous service improvement.
• Lead initiatives to address RTT/DMO1 targets and NHS reforms.
• Support the directorate senior management through objective delivery.

Skills

Leadership

Communication

Data handling

Problem solving

Change management

Education

Degree level qualification

Tools

NHS software systems

Job description

Phishing and scam emails alert: We are aware of messages which are circulating offering job placements to a number of individuals, both within the country and internationally. Do not reply to the email and do not open any links in the message, any and all communications from the Trust would come directly from the Trac Recruitment System, and, by exception, an @nhs.net email address.

If at all unsure, you can contact our Recruitment team directly on [e-mail]

An exciting position has become available in the Clinical Specialties Division at Doncaster and Bassetlaw Teaching Hospitals Trust as Service Manager for Clinical Therapies with the scope of increasing to other Specialties within the division. The role is 37.5 hours per week/ 5 days.

We are seeking to appoint a dynamic, ambitious and talented individual to join the team. If you are keen to influence and drive patient experience, safety, performance and staff wellbeing then we would like to hear from you.

Main duties of the job

Your role will be to operationally manage the Clinical Therapy services, providing clear leadership and ensuring delivery against our performance goals. You will work closely with the Business Manager, Team Leaders, Clinicians and other staff across the Trust. You will provide leadership and expert advice to your teams to help deliver high standards of care and a quality, patient-centred service with an ethos around continuous improvement.

The post holder will need to have significant experience of operational service delivery. This is a challenging operational role, but represents an exciting opportunity for the right candidate.

The role represents an ideal opportunity for the post holder to further their skills and progress their career into a senior management role. You will need a clear and thorough understanding of NHS challenges and opportunities. Additionally, you will be confident in delivering operational initiatives to achieve patient access targets (RTT/DMO1), and competent in complex data handling and IT skills.

You will benefit from dedicated support from the directorate senior management team in delivering your objectives.

Working for our organisation

DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.

Detailed job description and main responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. You must demonstrate that you meet each aspect of the person specification within your application form.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK . Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Qualifications & Training

• Educated to degree level or equivalent qualification and/ or equivalent experience
• Practical and theoretical knowledge of Financial Management, HR Management, Performance Management and Project Management
• Experienced at Managing 18 week RTT/ Diagnostic Waiting list
• Knowledge of Records management code of practice
• Understands the changing NHS environment and its impact on service provision for staff
• Knowledge of business planning
• Substantial team leadership/supervisory experience
• Experience of delivering a range of services within an acute healthcare setting
• Proven track record of contributing to the achievement of initiatives including achieving healthcare targets
• Delivering challenging objectives to a deadline
• Experience of working with multidisciplinary teams
• Knowledge of NHS clinical systems
• Records Audit Experience
• Experience of successful service delivery
• Up-to-date knowledge of NHS system reform policy and other key policy drivers
• Proven track record of successful and sustained management in an NHS Foundation trust or similar organisation
• Involvement in NHS service development and reconfiguration

Personal Attributes & Skills

• Excellent verbal and written communication and presentation skills suitable for a range of audiences
• Able to build rapport and credibility with a range of people in the delivery of performance targets, service delivery and change programmes
• Ability to constantly motivate self and others
• Handling sensitive situations
• Personal resilience and confidence
• Supports colleagues and helps them achieve through coaching, feedback and on-going support.
• Demonstrates a commitment to the Trusts behaviours
• Able to identify and clarify key points from diverse and complex sets of information
• Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenged and possible solutions
• Problem solving with complexity
• Drafts clear accurate and complex reports that are easily understandable

We Care Values and the DBTH Way

• Kind, Inclusive, Person centred, Empowering, Accountable and collaborative, Attentive listening, Integrity and honesty, Courage and positivity

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if we receive a high number of applicants, please complete and submit your application in good time to avoid disappointment.

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust (DBTH) is one of Yorkshire’s leading acute trusts, serving a population of more than 440,000 across South Yorkshire, North Nottinghamshire, and the surrounding areas.

With three main hospital sites and several additional services, DBTH is one of only five teaching hospitals in Yorkshire. We train 25% of all medical students in the region and 30% of all other healthcare professional students. Employing over 7,000 colleagues, every member of our team contributes to patient care and plays a vital role in our ongoing success.

While we operate across multiple sites, we are proud to foster a strong sense of community and identity, guided by the principles of the DBTH Way. This ensures our organisation is shaped by kindness, respect, and a commitment to supporting one another. Our accessible leadership team encourages every colleague to feel empowered, knowing they have the ability to make a positive difference.

We are proud that many of those in senior positions within the Trust began their careers here. We also celebrate our many long-serving colleagues, including one individual who is still going strong after more than 60 years of dedicated service at DBTH.

It is our goal to equip those who join Team DBTH with the tools and opportunities they need to develop their careers. Whether you spend one year or fifty with us, we are committed to helping you Develop, Belong, and Thrive, Here.

Doncaster and Bassetlaw Teaching Hospitals 1.11K subscribers