Service Manager

Talosats Careers; Stone; On-site; GBP 34,000 - 35,000; Full time

Benefits offered by this job

Training

Sick pay

Annual leave 33 days

Flexible working

Pension

Healthcare benefits

Death in service

Enhanced DBS paid

Refer-a-Friend bonus

Job summary

Talosats Careers is seeking a Service Manager for a Supported Living service in Stone, Staffordshire. You will lead a team to deliver high-quality, person-centred care for adults with complex mental health needs, ensuring regulatory compliance and a positive, supportive culture.

The role involves coordinating referrals, assessments, and collaboration with multidisciplinary teams, with on-call duties and 37.5 hours per week. Training, DBS coverage, and strong pension benefits are included.

Qualifications

• Diploma in Health & Social Care Level 5 or higher required.
• Management qualification or willingness to pursue one.
• Experience managing adults with mental health needs from a leadership perspective.
• Supervisory/management experience in the care sector.
• Passion for improving lives and outcomes.
• Self-motivated, empathetic, and able to lead a team.

Responsibilities

• Oversee the day-to-day operation of the service.
• Coordinate referrals and assessments with multidisciplinary teams.
• Provide leadership and support to the Support Workers and Deputy Manager.
• Ensure compliance with CQC standards and best practice across service delivery.

Skills

Leadership

Team leadership

Regulatory compliance knowledge

Education

Diploma in Health & Social Care Level 5 (or higher)

Management qualification

Job description

Salary scale

£33,974.55 - £35,089.26 per annum

Location

Stone, Staffordshire.

Hours

37.5 per week (flexibility required)

On call duties.

Service Manager – Supported Living (Mental Health)

We have an exciting opportunity for a motivated and dynamic individual to join our team as a Service Manager. This role is ideal for someone who has the skills and passion to lead and manage an adult mental health supported living service.

What We Offer

• Ongoing management training and development opportunities

• Occupational sick pay

• Enhanced annual leave (33 days plus bank holidays)

• Flexible working options

• Excellent pension scheme

• Enhanced employee healthcare benefits

• Death in service scheme

• Enhanced DBS paid for by SIS (T&Cs apply)

• £350 Refer-a-Friend bonus (T&Cs apply)

What We’re Looking For

• Diploma in Health & Social Care Level 5 (or higher), or equivalent qualification

• A management qualification, or willingness to work towards one

• Experience supporting adults with complex mental health and / or challenging behaviours from a management perspective

• Supervisory or management experience within the care sector

• A genuine passion for making a difference in people’s lives

• Self-motivated, empathetic, and able to lead a team effectively

About the Role

As Service Manager, you will have the responsibility for the effective day-to-day operation of the service. You will oversee the coordination of new referrals and assessments, working collaboratively with multidisciplinary teams to ensure individuals receive high-quality, person-centred support and care.

You will provide leadership and management to a team of Support Workers and work collaboratively with the Deputy Manager. Offering clear direction, supervision, and ongoing support. A key aspect of the role is ensuring the service consistently meets all regulatory requirements, maintaining full compliance with CQC standards and promoting best practice across all areas of service delivery.

Interview Date

Interview will be conducted on Wednesday 21st October at Head Office in Ellesmere Port.

About the Service

Sherwood House is a new refurbished service which has 12 one-bedroom, self-contained apartments based in the town centre of Stone, close to local amenities and transport links. For the individuals we care for, this may be their first opportunity to live semi-independently and develop independent living skills. Whilst challenging, there is lots of opportunity for the successful candidate to help improve people’s lives and build an excellent team around the service.

This role is subject to an Enhanced DBS check, including a check against the barred list where applicable.