Area Service Manager - Fixed Term Contract

LDA Care Ltd; Stockland Bristol; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Refer a friend scheme

Job summary

Specialist Homecare Group is seeking a proactive Area Service Manager to lead a care team in the Somerset area. The role involves hands-on client care, rota management, and team coaching to ensure high-quality, person-centered support.

You will oversee staff development, risk assessments, and collaboration with families and professionals, ensuring compliance and continuous improvement in services.

Qualifications

• Hands-on care experience with clients in learning disability/autism contexts.
• Experience as a Supervisor or Service Manager.
• Experience working in a family/private home setting.
• Excellent communication and teaching abilities.
• Strong administrative and organisation skills.
• Computer literacy and accurate record keeping.

Responsibilities

• Hands-on care, supporting the client with daily routines and coordinating staff rotas.
• Supervise the care team, manage rotas and coordinate training.
• Conduct in-house induction training for new starters.
• Share and implement appointment outcomes with the team.
• Write/update risk assessments in collaboration with Service Manager.

Skills

Supervisory experience

Team leadership

Communication skills

Administrative skills

Computer literacy

Job description

Job Description: Area Service Manager - Fixed Term Contract

Pay: £40,000 per annum

Refer a Friend Scheme - £250 awarded (T&C's apply)

We are currently recruiting full time Service Manager to lead a team of Support Workers who support an individual with learning disability and autism in the Somersetarea. Whether you are wanting to take the next step in your career or already have the skill set required for the post, then we want to hear from you. Typical working week is Monday to Friday 0900-1730.

Please note we are not a recruitment agency.

The Role

We are committed to Equal Opportunities. We currently have a great opportunity for dedicated Service Manager to lead, coach and nurture your team to achieve the best outcomes as a team and for those we support. The service users we support are individuals who have learning disabilities, autism and/ or mental health support needs. The individuals we support will be living with family in the community, with their own 360 wrap around support that covers all aspects of their life.

You’ll collaborate and communicate effectively with the individuals your team supports, their families and loved ones, and with allied professionals.

Dedicated to undertaking the management of supporting individuals, your team will support service users in your care to achieve their goals in life and will actively seek out opportunities for them to develop their skills and confidence through a variety of staff involvement, activities and other initiatives.

Committed to quality assurance, you will effectively lead and inspire your team to provide the highest quality person-centred support. The successful candidate will be responsible for delivering best practice.

Duties

• Hands-on care, supporting the client with their daily routines, encouraging independence in all areas this will be achieved via the management of the rota. You would be expected to cover shifts as a contingency
• Supervise the care team, manage rotas and co-ordinate training based on learning needs
• Conduct in-house Induction Training with new starters
• Ensure outcomes of appointments are shared with the team and implemented in daily care routines
• Write and update Risk Assessments in collaboration with Service Manager.
• Ensure Risk Assessments are in place for all equipment used by Care Team in collaboration with Service manager.
• Complete/collate timesheets and communicate with Service Manager and Payroll team.
• Organise equipment reviews and book maintenance and servicing for all devises, this would include reconciling the client’s finances (money tin) and weekly fire checks as per Policy.

Additional/optional responsibilities (depending on the client and family requirements):

• Communicating with therapists, specialists, and consultants and co-ordinating and attending appointments, effectively documenting all communication and appointment outcomes
• Medication stock checks and prescription requests
• Medical supplies: stock checks and ordering

Experience and Skills Required

• Hands-on experience for the needs of the client, e.g. Mental health and Childrens services.
• Experience as a Supervisor or Service Manager
• Working in a family/private home
• Excellent communication and teaching skills
• Strong administrative and organisation skills
• Computer literate and accurate record keeping

What’s great about being a Service Manager

The mixed role of providing hands-on care and coordinating a care team is both challenging and rewarding. As a Service Manager, you will build and maintain strong relationships with the client, their family, the care team, and wider multidisciplinary teams. You will have the opportunity to positively influence the whole team to provide the best outcomes for the client.

We will provide you with a plan to progress within the company and or to upskill you to progress within the care field. We will offer a permanent contract, good rate of pay and further training and development as per your PDA suggests.

What's in it for you!?

• £250 when you introduce a Friend *
• Perkbox benefit (Shopping & groceries savings)
• Employee wellbeing assistance package (EAP & Virtual GP)
• Free specialisttraining
• Ongoing training & coaching
• Opportunities to progress & develop
• Pension enrolment
• Paid holiday
• Sick pay
• Working with a fun, energetic and supportive team
• 24 days of annual leave, with each additional year of continuous service, you will receive an additional day, up to the maximum of 28 days + bank holidays
• A learning but high paced environment from day onewith a supportive team& support with career progression.

Schedule:

• 40 Hours a Week
• Monday to Friday
• Weekend availability
• Overtime

Licence/Certification:

• Team Leader/ Management experience with individuals who can showcase challenging behavuoirs (MUST)
• Driving Licence (MUST)

*Refer a friend bonus is payable at

£125 once the referred individual has successfully completed their first shift.

£125 once the referred individual has successfully completed their probation period.

Website: Specialist Homecare Group | Personalised Home & Complex Care

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