Service Manager

SIS care; Stockport; On-site; GBP 34,000 - 35,000; Full time

Benefits offered by this job

Management training

Sick pay

33 days leave (incl. bank holidays)

Pension scheme

Healthcare benefits

Death-in-service

DBS check funded

Refer-a-Friend bonus

Job summary

Clyde House, a SIS care supported living service in Stockport, is seeking a Service Manager to lead a team delivering person-centred mental health support. The role requires is to oversee daily operations, ensure regulatory compliance, and drive service improvements within a Victorian property with 12 rooms.

The candidate should have Level 5 Health and Social Care, a management qualification or be working towards one, and prior supervisory experience in health and social care.

Qualifications

• Level 5 Diploma in Health and Social Care or higher.
• A management qualification or willingness to work towards one.
• Experience supervising within health and social care.
• Experience supporting adults with complex mental health needs.

Responsibilities

• Oversee the daily operation of Clyde House service, ensuring high‑quality, person‑centred support.
• Coordinate referrals and assessments with multidisciplinary teams for smooth transitions.
• Lead, motivate and develop a team of Support Workers and Senior Support Workers.
• Ensure regulatory compliance with CQC standards and safe, effective care.
• Promote a positive team culture and adherence to organisation values and policies.

Skills

Management experience

People-centred care

Communication skills

CQC knowledge

Education

Level 5 Diploma in Health and Social Care

Management qualification (or willingness to work towards one)

Job description

Service Manager – Supported Living (Mental Health)

Salary: £33,974 upto £35,089 per annum

Location: Stockport

Hours: 37.5 hours per week (flexibility required)

On-call duties: Required

Join Our Team

If you are a care professional who is passionate about mental health, committed to promoting independence, and ready to lead a dedicated team, we would love to hear from you.

This is an opportunity to make a meaningful difference in the lives of the people we support while developing your own leadership skills within a rewarding and fulfilling role.

What We Offer

We recognise the importance of investing in our people and providing a supportive working environment. Our benefits include:

• Ongoing management training and development opportunities.
• Occupational sick pay.
• Enhanced annual leave entitlement of 33 days, plus bank holidays.
• An excellent pension scheme.
• Enhanced employee healthcare benefits.
• Death-in-service benefit.
• Enhanced DBS check funded by SIS (terms and conditions apply).
• £350 Refer-a-Friend bonus (terms and conditions apply).

What We’re Looking For

We are looking for a confident and dedicated leader who can combine effective service management with a compassionate, person-centred approach.

The successful candidate will have:

• A Level 5 Diploma in Health and Social Care, or a higher or equivalent qualification.
• A management qualification, or a willingness to work towards one.
• Previous supervisory or management experience within the health and social care sector.
• Experience managing services supporting adults with complex needs or behaviours that may challenge.
• A strong understanding of person-centred care, mental health support, and recovery-focused practice.
• Knowledge of CQC requirements and the importance of maintaining high standards of care and regulatory compliance.
• Excellent communication, organisational, and leadership skills.

Key Responsibilities

As Service Manager, you will oversee the daily operation of the service, ensuring that individuals receive high-quality, person-centred support tailored to their needs and aspirations.

You will coordinate new referrals and assessments, working closely with multidisciplinary teams and external professionals to ensure smooth transitions into the service and appropriate support planning.

You will lead, motivate, and develop a team of Support Workers and Senior Support Workers, providing clear guidance, regular supervision, and ongoing professional development.

A key part of the role will be ensuring the service meets all relevant regulatory requirements, maintains compliance with Care Quality Commission (CQC) standards, and consistently delivers safe, effective, and high-quality care.

You will also promote a positive team culture, encourage best practice, and ensure the service operates in line with organisational values, policies and procedures.

About the Service

Clyde House is a supported living accommodation in Stockport which supports the recovery of clients with complex mental health needs. This beautiful, Victorian building comprises of 12 rooms with shared facilities over 3 floors. It currently benefits from an extensive refurb.

Please note: This position is subject to an Enhanced DBS check, including a check against the relevant barred list where applicable