Service Manager

SIS; Stone; Hybrid; GBP 34,000 - 35,000; Full time

Benefits offered by this job

Management training

Enhanced annual leave

Flexible working

Healthcare benefits

Enhanced DBS paid by SIS

Refer-a-Friend bonus

Job summary

SIS is seeking a Service Manager for a Supported Living mental health service in Stone. You will lead day-to-day operations, coordinate referrals and assessments, and ensure high-quality, person-centred care.

You will supervise a team of Support Workers and collaborate with the Deputy Manager to meet regulatory standards. Applicants will hold a Health & Social Care Level 5 diploma (or higher) and a management qualification or be working towards one, with prior supervisory experience in care.

Qualifications

• Diploma in Health & Social Care Level 5 (or higher) or equivalent qualification.
• A management qualification, or willingness to work towards one.
• Experience supporting adults with complex mental health and/or challenging behaviours from a management perspective.
• Supervisory or management experience within the care sector.

Responsibilities

• Oversee day-to-day operation of the service.
• Coordinate referrals and assessments with multidisciplinary teams.
• Ensure regulatory compliance and CQC standards across service delivery.
• Provide leadership and supervision to Support Workers and Deputy Manager.

Skills

Leadership

Team supervision

Mental health awareness

People management

Empathy

Education

Health & Social Care Level 5

Management qualification

Job description

Salary scale £33,974.55 – £35,089.26 per annum

Hours: 37.5 per week (flexibility required)

On call duties.

Service Manager – Supported Living (Mental Health)

We have an exciting opportunity for a motivated and dynamic individual to join our team as a Service Manager. This role is ideal for someone who has the skills and passion to lead and manage an adult mental health supported living service.

What We Offer

• Ongoing management training and development opportunities
• Enhanced annual leave (33 days plus bank holidays)
• Flexible working options
• Enhanced employee healthcare benefits
• Enhanced DBS paid for by SIS (T&Cs apply)
• £350 Refer-a-Friend bonus (T&Cs apply)

What We’re Looking For

• Diploma in Health & Social Care Level 5 (or higher), or equivalent qualification
• A management qualification, or willingness to work towards one
• Experience supporting adults with complex mental health and / or challenging behaviours from a management perspective
• Supervisory or management experience within the care sector
• A genuine passion for making a difference in people’s lives
• Self-motivated, empathetic, and able to lead a team effectively

About the Role

As Service Manager, you will have the responsibility for the effective day-to-day operation of the service. You will oversee the coordination of new referrals and assessments, working collaboratively with multidisciplinary teams to ensure individuals receive high-quality, person-centred support and care.

You will provide leadership and management to a team of Support Workers and work collaboratively with the Deputy Manager. Offering clear direction, supervision, and ongoing support. A key aspect of the role is ensuring the service consistently meets all regulatory requirements, maintaining full compliance with CQC standards and promoting best practice across all areas of service delivery.

Interview Date

Interview will be conducted on Wednesday 21st October at our Head Office in Ellesmere Port.

About the Service

Sherwood House is a new refurbished service which has 12 one-bedroom, self-contained apartments based in the town centre of Stone, close to local amenities and transport links. For the individuals we care for, this may be their first opportunity to live semi-independently and develop independent living skills. Whilst challenging, there is lots of opportunity for the successful candidate to help improve people’s lives and build an excellent team around the service.

This role is subject to an Enhanced DBS check, including a check against the barred list where applicable.