Service Manager

Interaction Recruitment; Scunthorpe; Vor Ort; GBP 46.000 - 50.000; Vollzeit

Benefits dieser Stelle

Company vehicle

Pension scheme

Career progression

Management training

Long-term progression

Zusammenfassung

Interaction Technical is partnering with a well-established agricultural and ground care business to recruit an experienced Service Manager.

You’ll lead a team of Mobile Service Engineers and Workshop Engineers, ensuring high levels of customer service, engineering performance, workshop productivity, and service profitability.

If you’re an experienced service manager seeking the next step in a career within forklift, plant, or commercial vehicle sectors, we’d love to hear from you.

Qualifikationen

• Previous experience managing engineering or service teams.
• Strong understanding of service operations and customer support.
• Experience within the agricultural, material handling, plant, construction equipment, commercial vehicles, or related sectors.
• Excellent people management and communication skills.
• Ability to organise workloads and maximise engineer productivity.
• Commercial awareness and KPI management experience.
• Full UK Driving Licence.

Aufgaben

• Lead, motivate and manage a team of Mobile and Workshop Engineers.
• Plan and coordinate engineer workloads, service schedules, and breakdown response activities.
• Monitor service performance against KPIs and business objectives.
• Support engineers with technical queries and escalation issues.
• Ensure workshop operations run efficiently and productively.
• Maintain strong customer relationships and handle service-related enquiries.
• Drive service revenue growth and identify opportunities for improvement.
• Ensure compliance with health and safety procedures and company standards.
• Conduct performance reviews, training plans, and staff development activities.
• Work closely with parts, sales, and senior management teams to support overall business performance.

Kenntnisse

Leadership

People management

Customer service

Communication

Team motivation

Planning workloads

Jobbeschreibung

Service Manager (Agriculture & Ground care)

Location: Scunthorpe, Lincolnshire (Accepting applicants from surrounding areas)
Salary: £46,000 - £50,000 per annum + Bonus
Benefits: Company Vehicle | Pension Scheme | Career Progression
Hours: Monday-Friday, Days
Contract: Permanent, 40 hours

Join a Leading Agricultural Specialist

Interaction Technical is partnering with a well-established and growing agricultural and ground care business to recruit an experienced Service Manager.

This is an excellent opportunity for a motivated manager with experience within the forklift, plant, material handling, construction equipment, or commercial vehicle sectors to take ownership of a busy service department.

You’ll be responsible for leading a team of both Mobile Service Engineers and Workshop Engineers, ensuring high levels of customer service, engineering performance, workshop productivity, and service profitability.

If you’re currently working as a Service Manager, Workshop Manager, Engineering Supervisor, Aftersales Manager, Service Supervisor, or Team Leader looking for the next step in your career, we’d love to hear from you.

What’s on Offer?

• Competitive salary of £46,000 - £50,000 per annum
• Monday-Friday days role with excellent work-life balance
• Company vehicle or car allowance
• 25 days holiday + bank holidays
• Contributory pension scheme
• Ongoing management and leadership training
• Long-term career progression opportunities
• Stable and growing business with strong market presence
• Supportive senior leadership team

The Role

Key Responsibilities

• Lead, motivate and manage a team of Mobile and Workshop Engineers
• Plan and coordinate engineer workloads, service schedules, and breakdown response activities
• Monitor service performance against KPIs and business objectives
• Support engineers with technical queries and escalation issues
• Ensure workshop operations run efficiently and productively
• Maintain strong customer relationships and handle service-related enquiries
• Drive service revenue growth and identify opportunities for improvement
• Ensure compliance with health and safety procedures and company standards
• Conduct performance reviews, training plans, and staff development activities
• Work closely with parts, sales, and senior management teams to support overall business performance

Leadership & Career Development

• Leadership and management training
• Operational and commercial development programmes
• Health & Safety qualifications
• Technical product training
• Senior management progression opportunities
• Regional leadership development pathways

This is a fantastic opportunity to join a business where strong managers are recognised, supported, and rewarded.

About You

We’re looking for an experienced service professional with strong leadership skills and a background managing engineers within a technical environment.

Suitable Backgrounds Include

• Service Manager
• Workshop Manager
• Engineering Supervisor
• Aftersales Manager
• Field Service Supervisor
• Service Team Leader
• Operations Manager
• Agriculture Service Manager
• Plant Service Manager
• Commercial Vehicle Workshop Manager

Essential Requirements

• Previous experience managing engineering or service teams
• Strong understanding of service operations and customer support
• Experience within the agricultural, material handling, plant, construction equipment, commercial vehicles, or related sectors
• Excellent people management and communication skills
• Ability to organise workloads and maximise engineer productivity
• Commercial awareness and KPI management experience
• Full UK Driving Licence