Service Manager

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

An NHS foundation trust in Manchester is looking for a Service Manager to oversee operational management and lead projects that enhance patient care. The ideal candidate will have a degree and experience in project management within the NHS, along with strong analytical and communication skills. This role supports diversity and aims to create an inclusive workplace.

Qualifications

• Educated to degree level or equivalent relevant experience.
• Operational management experience in the NHS at management/operational level (minimum 3 years).
• Strong analytical skills and ability to consider future scenario planning.

Skills

Project/programme management

Analytical skills

Effective communication

Flexibility and adaptability

Relationship building

Education

Degree or equivalent experience

Managerial qualification equivalent to post-graduate diploma

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you'll need, see the Job Description & Person Specification attachments under the 'Supporting Documents' heading. Read the 'Candidate Essentials Guide' that sits with the Job Description and Person Specification for information about the Trust, benefits and how we care for you as you care for others. It also contains critical information to be aware of before submitting an application.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

We\'re looking forward to hearing from you!

Person specification

Qualifications

Essential criteria

• Educated to degree level or equivalent relevant and significant experience

Desirable criteria

• Managerial qualification equivalent to post-graduate diploma

Knowledge

Essential criteria

• Knowledge and experience of project/programme management.

Desirable criteria

• Knowledge of the clinical effectiveness, patient safety and quality agenda

Training and experience

Essential criteria

• Operational management experience, which would usually have been gained through at least 3 years of working within the NHS at management/operational level

Skills and abilities

Essential criteria

• Able to present relevant written and verbal information in a concise format
• Able to converse with all levels of staff from within the organisation
• Able to build effective relationships with consultants and other clinicians
• Able to deuce key points from large / complex volumes of numerical and other data
• Strong analytical skills and ability to consider the wider picture including future scenario planning
• Able to persuade, negotiate and influence staff
• Able to provide and receive highly complex, sensitive or contentious information
• Able to get the best out of staff and able to performance manage them
• Able to be flexible, readjust plans and prioritise work within set deadlines
• Able to develop and implement policies / protocols for own area
• Able to use IT and have key board skills to produce self-generated information
• Have effective communication skills
• Ability to motivate and inspire
• Ability to work effectively in a complex and changing environment

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Service Manager JD/PS (PDF, 196.1KB)
• Service Manager Gen Surgery/Urology WTWA (PDF, 196.1KB)
• Functional requirements v8 service manager (PDF, 920.2KB)
• Candidate Essential Guide Non Medical (PDF, 1.3MB)