Service Manager

Career Choices Dewis Gyrfa Ltd; Banks; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Employee savings scheme with discounts

Access to mental health support

Comprehensive training programmes

Job summary

A well-established Main Dealership in the UK is seeking a skilled Service Manager to oversee all service department functions. You will play a key role in managing workshop activities, enhancing customer satisfaction, and driving departmental performance. The position offers a competitive salary up to £40,000, with on-target earnings between £55,000 and £60,000, plus further bonuses. Candidates should have proven experience in a dealership environment and possess strong leadership and communication skills. Opportunities for career development and employee benefits are included.

Qualifications

• Proven experience as a Service or Aftersales Manager within a dealership environment.
• Strong leadership skills coupled with excellent organisational and communication capabilities.
• Commercial awareness with the ability to manage budgets and KPIs effectively.
• Full UK driving licence.

Responsibilities

• Manage all aspects of the service department, including workshop and service team operations.
• Oversee daily workshop performance to ensure efficiency, productivity, and the achievement of targets.
• Drive customer satisfaction levels and foster customer loyalty through excellent service delivery.
• Lead, motivate, and develop staff via training, coaching, and performance management.
• Control departmental budgets, analyse KPIs, and achieve financial and commercial objectives.
• Ensure compliance with company policies, industry standards, and health and safety regulations.

Skills

Leadership skills

Organisational capabilities

Communication capabilities

Budget management

KPI management

Education

Relevant industry qualifications

Job description

We are pleased to present an excellent opportunity for a highly skilled and experienced Service Manager to join a well-established Main Dealership in Southport.

This is an ideal position for professionals seeking a challenging role with a reputable employer committed to staff development, operational excellence, and rewarding careers.

Our Client is actively recruiting for a Service Manager to oversee all service department functions, contributing to a dynamic and customer-focused environment.

The Service Manager will play a key role in managing workshop and service teams, enhancing customer satisfaction, and driving departmental performance.

Competitive basic salary of up to £40,000 per annum, with OTE between £55,000 and £60,000 inclusive of bonuses.

Opportunities to earn additional bonus and commission based on performance.

Employee savings scheme with discounts across numerous Highstreet brands.

Access to a confidential mental health support service via a dedicated wellness platform.

Comprehensive training programmes and ongoing support to facilitate professional development.

Role-specific benefits tailored to enhance work-life balance and career progression.

Duties

Manage all aspects of the service department, including workshop and service team operations.

Oversee daily workshop performance to ensure efficiency, productivity, and the achievement of targets.

Drive customer satisfaction levels and foster customer loyalty through excellent service delivery.

Lead, motivate, and develop staff via training, coaching, and performance management.

Control departmental budgets, analyse KPIs, and achieve financial and commercial objectives.

Ensure compliance with company policies, industry standards, and health and safety regulations.

Maintain effective communication with team members, customers, and external suppliers.

Requirements

Proven experience as a Service or Aftersales Manager within a dealership environment.

Strong leadership skills coupled with excellent organisational and communication capabilities.

Commercial awareness with the ability to manage budgets and KPIs effectively.

Full UK driving licence.

Relevant industry qualifications are preferred but not essential.

This Service Manager role offers a rewarding career opportunity within a supportive environment that values its employees.

If you possess the necessary experience and are ready to advance your career, we encourage you to contact Paul Martin at Perfect Placement UK Ltd for further details or to explore similar automotive opportunities in your area.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).