Service & Maintenance Contracts Manager

TN United Kingdom; Leicester; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Service & Maintenance Contracts Manager to lead their HVAC service efforts. This role involves managing existing contracts, fostering client relationships, and ensuring high-quality service delivery. With a focus on business development and continuous improvement, you will play a key role in expanding the company's offerings in a rapidly growing sector. Join a company that values expertise and innovation, and be part of a team dedicated to excellence in service and maintenance solutions.

Qualifications

• Proven experience in contract management and client relations.
• Strong background in financial oversight and project management.

Responsibilities

• Oversee contract management and client relations to ensure satisfaction.
• Monitor HVAC service contracts for quality and compliance.

Skills

Contract Management

Client Relations

Project Oversight

Risk Management

Financial Oversight

Business Development

Education

Experience in HVAC industry

Background in account management

Job description

Service & Maintenance Contracts Manager, Leicester

Client:

Recruitment Helpline

Location:

Leicester, Leicestershire

Job Category:

Other

EU work permit required:

Yes

Job Reference:

785cbaa39928

Job Views:

7

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

An excellent opportunity for an experienced Service & Maintenance Contracts Manager to join a well-established company.

Job Type: Full-Time, Permanent.
Salary: Competitive Salary, Depending on Experience.

About The Company:
They are a leading provider of HVAC solutions, dedicated to delivering high-quality service and maintenance to a diverse range of clients. They have experienced significant growth over the past two years, doubling in size and investing in the recruitment of experienced employees and improvements to their systems. Leveraging their strong foundation, they are now focusing on tapping into the vast potential of the service and maintenance sector. The company is in the process of setting up a subsidiary company and are seeking a dynamic and experienced Contracts Manager to join their team.

Position Overview:

The Contracts Manager will play a pivotal role in overseeing our existing contracts while spearheading efforts to cultivate new client relationships. This position involves optimizing service delivery, ensuring client satisfaction, and strategically converting primary income streams into secondary sources through our service and maintenance offerings. Your background in account management will be invaluable to our team as we continue to expand and enhance our operations.

Key Responsibilities:

1. Contract Management: Oversee all aspects of contract management, including reviewing, negotiating, and finalizing contracts with clients, suppliers, and subcontractors.
2. Client Relations: Build and maintain strong relationships with clients, ensuring their needs and expectations are met and exceeded.
3. Project Oversight: Monitor and manage HVAC service and maintenance contracts, to ensure they are completed on time, within budget, and to the highest quality standards.
4. Risk Management: Identify potential risks related to contracts and develop strategies to mitigate them.
5. Compliance: Ensure all contracts comply with relevant laws, regulations, and company policies.
6. Financial Oversight: Manage contract budgets, track expenses, and ensure profitability.
7. Performance Monitoring: Establish and monitor key performance indicators (KPIs) to assess the effectiveness of contract management and service delivery.
8. Business Development: Lead efforts in cultivating new client relationships and expanding our service and maintenance offerings.
9. Continuous Improvement: Identify opportunities for process improvements and implement best practices in contract management and service delivery.

If you feel that you have the relative skills/attributes to fulfill this role then please apply now for immediate consideration.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.