Service Engineer

Equals One Ltd; Penrith; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Use of a company van

25 days' holiday plus bank holidays

Health cash plan

Company pension scheme

Ongoing personal development through培训

Job summary

CO Home Improvements are seeking an experienced Service Engineer to join our Kendal team. You will repair, adjust and remediate a range of home improvement products, ensuring high workmanship and excellent service at customers' premises in Cumbria and the Lake District.

The role requires hands-on experience with warm roofs, conservatories, windows and doors, as well as joinery skills and proficient handling of hardware fittings. A full UK driving licence is essential to visit customer sites.

Qualifications

• Hands-on experience with warm roofs, conservatories, windows and doors.
• Experience in repairs, adjustments and remedial work on home installations.
• Joinery experience including skirting boards and laminate flooring.
• Ability to fit, repair and replace hardware including handles and hinges.
• Excellent product knowledge and problem-solving skills.
• High workmanship standards and attention to detail.
• Good communication and customer-focused approach.
• Ability to work independently and manage workload.
• Full UK driving license required.

Responsibilities

• Identify and resolve manufacturing or fitting issues with windows, doors, bi-fold doors, warm roofs and conservatory roofs.
• Carry out minor joinery work including skirting boards and laminate flooring.
• Repair, replace and adjust hardware and fittings.
• Provide excellent customer service at customers' properties.
• Ensure all work is completed safely, efficiently and to a high standard.
• Work with Customer Services to resolve installation and product issues.
• Take pride in workmanship and ensure customer satisfaction.

Skills

Joinery experience

Problem solving

Attention to detail

Communication skills

Independent work

Driving license

Job description

Service Engineer

CO Home Improvements
Location: Covering Cumbria and Lake District
Salary: Competitive Salary + Company Van
Hours: Full-time

Benefits:

• Competitive salary

• Use of a company van

• 25 days' holiday plus bank holidays

• Health cash plan

• Company pension scheme

• Ongoing personal development through courses and training

About us:

CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group.

As established leaders in the design and installation of conservatories, orangeries, windows, doors and modern living spaces, we're committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality.Our approach is rooted in delivering exceptional customer service.

Our employees are at the heart of our business, and we believe in investing in great people through ongoing training and career development opportunities.If you're passionate about delivering quality workmanship, take pride in your work and want to be part of a team that values your skills and experience, we'd love to hear from you.

About the Role:

We are looking for an experienced and skilled Service Engineer to join our team in Kendal.

You will be responsible for carrying out repairs, adjustments and remedial work on a range of home improvement products, ensuring all work is completed to a high standard and customers receive an excellent level of service.

Your key responsibilities will include:

• Identifying and resolving manufacturing or fitting issues with windows, doors, bi-fold doors, warm roofs and conservatory roofs.

• Carrying out minor joinery work, including fitting skirting boards and laminate flooring.

• Repairing, replacing and adjusting hardware and fittings as required.

• Providing excellent customer service whilst working at customers' properties.

• Ensuring all work is completed safely, efficiently and to a consistently high standard.

• Working closely with the Customer Services team to help resolve installation and product-related issues.

• Taking pride in your workmanship and ensuring customers are satisfied with the completed work.

What we are looking for:

• Previous hands-on experience working with warm roofs, conservatories, windows and doors.

• Experience in carrying out repairs, adjustments and remedial work on home improvement installations.

• Previous joinery experience, including fitting skirting boards and laminate flooring.

• The ability to fit, repair and replace a range of hardware and fittings, including handles, hinges, glazing and letterboxes.

• Excellent product knowledge and strong practical problem-solving skills.

• A high standard of workmanship with excellent attention to detail.

• Good communication skills and a professional, customer-focused approach.

• The ability to work independently and manage your workload effectively.

• A full UK driving licence is essential.

If you have the experience we're looking for and take pride in delivering quality work and excellent customer service, we would love to hear from you!