Service Engineer

CO Home Improvements Limited; Workington; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Company van

25 days' holiday plus bank holidays

Health cash plan

Company pension scheme

Ongoing personal development through培训

Job summary

CO Home Improvements is seeking an experienced Service Engineer to join our team in Kendal. You will carry out repairs and remedial work on home improvement products across Cumbria, ensuring high workmanship and exceptional customer service at customers' properties.

Ideal candidates have hands-on experience with warm roofs, conservatories, windows and doors, plus joinery skills and a full UK driving licence. A company van is provided along with a competitive benefits package.

Qualifications

• Experience with warm roofs, conservatories, windows and doors.
• Proven ability to diagnose and repair home improvement installations.
• Strong joinery knowledge and attention to detail.

Responsibilities

• Identify and resolve manufacturing or fitting issues on windows, doors, and roofs.
• Carry out repairs, adjustments and remedial work on products at customers' properties.
• Ensure work is completed safely, efficiently and to a high standard.
• Provide excellent customer service and liaise with the Customer Services team.

Skills

Home improvement installations

Hands-on repairs

Joinery skills

Customer service

Full UK driving licence

Job description

Service Engineer

CO Home Improvements

Location: Covering Cumbria and Lake District

Salary: Competitive Salary + Company Van

Hours: Full-time

Benefits

• Competitive salary
• Use of a company van
• 25 days' holiday plus bank holidays
• Health cash plan
• Company pension scheme
• Ongoing personal development through courses and training

About us

CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group.

As established leaders in the design and installation of conservatories, orangeries, windows, doors and modern living spaces, we're committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.

Our employees are at the heart of our business, and we believe in investing in great people through ongoing training and career development opportunities. If you're passionate about delivering quality workmanship, take pride in your work and want to be part of a team that values your skills and experience, we'd love to hear from you.

About the Role

We are looking for an experienced and skilled Service Engineer to join our team in Kendal.

You will be responsible for carrying out repairs, adjustments and remedial work on a range of home improvement products, ensuring all work is completed to a high standard and customers receive an excellent level of service.

Your key responsibilities will include

• Identifying and resolving manufacturing or fitting issues with windows, doors, bi-fold doors, warm roofs and conservatory roofs.
• Carrying out minor joinery work, including fitting skirting boards and laminate flooring.
• Repairing, replacing and adjusting hardware and fittings as required.
• Providing excellent customer service whilst working at customers' properties.
• Ensuring all work is completed safely, efficiently and to a consistently high standard.
• Working closely with the Customer Services team to help resolve installation and product-related issues.
• Taking pride in your workmanship and ensuring customers are satisfied with the completed work.

What we are looking for

• Previous hands-on experience working with warm roofs, conservatories, windows and doors.
• Experience in carrying out repairs, adjustments and remedial work on home improvement installations.
• Previous joinery experience, including fitting skirting boards and laminate flooring.
• The ability to fit, repair and replace a range of hardware and fittings, including handles, hinges, glazing and letterboxes.
• Excellent product knowledge and strong practical problem-solving skills.
• A high standard of workmanship with excellent attention to detail.
• Good communication skills and a professional, customer-focused approach.
• The ability to work independently and manage your workload effectively.
• A full UK driving licence is essential.

If you have the experience we're looking for and take pride in delivering quality work and excellent customer service, we would love to hear from you!