Service Desk Engineer – IT Support for Staff & Learners

Capital City College Group; Greater London; Sur place; GBP 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

LGPS

TELLUS access

Cycle to Work scheme

Season ticket loans

Eye tests and spectacles contributions

Flu vaccinations and occupational健康

Medicash health plans

Generous annual leave

CPD days

Résumé du poste

Capital City College Group in London is seeking a skilled TIS Service Desk Engineer to support and drive key operational functions, helping shape the future of education in the heart of London.

This full-time, permanent role focuses on ensuring learner and staff requests are dealt with quickly and effectively, while maintaining a high level of service across the college. You will join a friendly team dedicated to excellence and inclusivity.

Qualifications

• Strong organisational skills and the ability to manage multiple tasks with accuracy and efficiency.
• Clear and professional communication skills.
• A proactive attitude and a willingness to learn and adapt.
• Experience in a similar role.

Responsabilités

• Provide frontline IT service desk support to learners and staff, ensuring requests are dealt with quickly and effectively.
• Maintain high levels of service for customers and users across the college.
• Collaborate with the IT team to resolve incidents and complete requests.
• Help contribute to a positive, inclusive environment within the college community.

Connaissances

Organisational skills

Clear communication

Proactive attitude

Experience in a similar role

Description du poste

Capital City College Group in London is seeking a skilled TIS Service Desk Engineer to support and drive key operational functions, helping shape the future of education in the heart of London.

This full-time, permanent role focuses on ensuring learner and staff requests are dealt with quickly and effectively, while maintaining a high level of service across the college. You will join a friendly team dedicated to excellence and inclusivity.