Service Desk Engineer: Impact IT Support for Education

Capital City College Group; Tottenham; On-site; GBP 30,000 - 38,000; Full time

Job summary

Capital City College Group in London is seeking a dedicated TIS Service Desk Engineer to support and drive essential IT operations across the college, helping keep learning and administration running smoothly. This full-time, permanent role places you at the heart of frontline IT support, collaborating with colleagues to deliver high-quality assistance that underpins student success.

You will join a friendly team, handle learner and staff requests, ensure fast resolutions, and promote a

Qualifications

• Experience in a similar role.
• Strong communication and organisational skills.
• Ability to manage multiple tasks with accuracy and efficiency.

Responsibilities

• Support learner and staff requests quickly and effectively to maintain high service levels.
• Collaborate with the IT team to deliver reliable frontline support and improve user experience.

Skills

Service Desk

IT Support

Communication

Multi-tasking

Job description

Capital City College Group in London is seeking a dedicated TIS Service Desk Engineer to support and drive essential IT operations across the college, helping keep learning and administration running smoothly. This full-time, permanent role places you at the heart of frontline IT support, collaborating with colleagues to deliver high-quality assistance that underpins student success.

You will join a friendly team, handle learner and staff requests, ensure fast resolutions, and promote a