Service Designer — Shape Complex Internal Services (Hybrid)

RedRock Consulting; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

RedRock Consulting is seeking a Service Designer to join their complex and evolving programme environment in Manchester. The role requires a proactive individual who thrives in ambiguity and can build trust with various stakeholders. Responsibilities include designing services and navigating internal landscapes to create clarity.

The ideal candidate will have a strong background in service design, excellent stakeholder engagement skills, and experience working collaboratively in non-standard delivery environments.

Qualifications

• Comfortable working in ambiguity and able to create clarity in evolving environments.
• Confident engaging with complex stakeholder groups.
• Naturally proactive and relationship-driven.

Responsibilities

• Designing and improving services within a complex internal landscape.
• Navigating ambiguity and working effectively with stakeholders.
• Building strong relationships with teams not yet fully engaged.

Skills

Service design

Stakeholder engagement

Collaboration

Strategic thinking

Adaptability

Job description

RedRock Consulting is seeking a Service Designer to join their complex and evolving programme environment in Manchester. The role requires a proactive individual who thrives in ambiguity and can build trust with various stakeholders. Responsibilities include designing services and navigating internal landscapes to create clarity.

The ideal candidate will have a strong background in service design, excellent stakeholder engagement skills, and experience working collaboratively in non-standard delivery environments.