Service Delivery Manager

London North West Healthcare NHS Trust; London Borough of Harrow; On-site; GBP 45,000 - 75,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Service Delivery Manager, where you will oversee the operational management of critical medical services. This role is pivotal in ensuring quality patient care and achieving activity targets across multiple hospital sites. You will lead initiatives for service improvement, manage financial resources, and foster a collaborative environment focused on clinical integration. With a commitment to training future clinicians and enhancing patient outcomes, this is an exciting opportunity to make a significant impact in the healthcare sector.

Qualifications

• Experience in operational management in healthcare settings.
• Ability to manage financial expenditure and service delivery.

Responsibilities

• Manage day-to-day operations of Respiratory Medicine and Infectious Diseases services.
• Deliver quality and activity targets while managing financial expenditure.
• Contribute to patient-centered service delivery and clinical integration.

Skills

Analytical Skills

Communication Skills

Attention to Detail

Team Player

Job description

The Division of Integrated Medicine and Therapies seeks an experienced and enthusiastic Service Delivery Manager to join our team. You will have responsibility for the day to day operational management of the Respiratory Medicine and Infectious Diseases services across our hospital sites.

We seek a proactive, focused team player with good analytical skills, excellent attention to detail and strong communication skills. For further information or to arrange an informal visit, please contact the General Manager Fiona Taylor - details below.

• Day to day operational management of the services
• Delivery of quality and activity targets
• Management of financial expenditure
• Management of activity through robust leave management
• Implementation of service specific cost improvement projects
• Supporting service specific development and transformation projects
• Assisting in the development of service strategy
• Fostering a culture of clinical integration within the division
• Management of administrative processes within the service
• Active contribution to the delivery of “patient centered” services
  
  

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We Run Major Acute Services At

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department, urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and co-located with an urgent care centre.
  
  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

For further details / informal visits contact: Name: Fiona Taylor Job title: Respiratory / Infectious Diseases General Manager Email address: [e-mail] Telephone number: 07811534947