Service Delivery Leader Apprentice (Hybrid)

thales; Glasgow; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Earn while you learn

Hybrid/flexible working options

Tuition fees paid

Permanent role from start

Pension

Health plan

Employee discounts

Volunteering hours

Job summary

Thales UK is offering a 2027 Service Delivery Manager Apprentice role in Glasgow. The apprenticeship blends academic study with on‑the‑job experience in a global tech leader environment.

You will study towards SCQF Level 8 Project Management Modern Apprenticeship with QA, while supporting service delivery teams and learning crucial leadership, stakeholder management and project finance skills.

Qualifications

• SCQF Level 8 Project Management Modern Apprenticeship required or pursued.
• Highers ≤ Grade C or above in English/Maths or equivalent.
• Ability to manage relationships with customers and stakeholders.

Responsibilities

• Support delivery of services to customers and coordinate activities.
• Build and maintain customer relationships to exceed expectations.
• Learn and apply operational strategy and project management skills.

Skills

Leadership

Customer relationship management

Communication

Problem solving

Education

SCQF Level 8 Project Management Modern Apprenticeship

Highers: English and Maths

Job description

Thales UK is offering a 2027 Service Delivery Manager Apprentice role in Glasgow. The apprenticeship blends academic study with on‑the‑job experience in a global tech leader environment.

You will study towards SCQF Level 8 Project Management Modern Apprenticeship with QA, while supporting service delivery teams and learning crucial leadership, stakeholder management and project finance skills.