Service Delivery Coordinator — On-Site Scheduling & Ops

Green Zone Surveys Ltd.; Wallsend; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company pension scheme

Life insurance

Free parking on site

On-site canteen

Good transport links

Company events

Full training provided

Job summary

Green Zone Surveys Ltd. is seeking a well-organised Service Delivery Coordinator to join our nationwide operations team. You will ensure technicians are scheduled efficiently, with accurate job details, RAMS and site requirements.

Based at our North East head office in Wallsend, this full-time, office-based role offers training, a supportive team environment and opportunities for career progression. Hours are Mon-Thu 08:30–16:30, Fri 09:00–16:00.

Qualifications

• Strong organisational skills and attention to detail.
• Excellent written and verbal communication.
• Experience with scheduling, coordination or operations support roles desirable.

Responsibilities

• Coordinate and schedule nationwide operational works.
• Allocate work efficiently based on technician availability, location and competency.
• Manage booking confirmations and all scheduling requirements.
• Liaise with clients regarding booking dates, access requirements and updates.
• Ensure operatives receive accurate job information, RAMS and site-specific requirements.
• Maintain records in the RIMS TeamDesk system and internal calendars.
• Provide cover during colleague leave to ensure ongoing delivery.

Skills

Organisational skills

Communication skills

IT skills

Initiative

Teamwork

Scheduling

Operations support

Job description

Green Zone Surveys Ltd. is seeking a well-organised Service Delivery Coordinator to join our nationwide operations team. You will ensure technicians are scheduled efficiently, with accurate job details, RAMS and site requirements.

Based at our North East head office in Wallsend, this full-time, office-based role offers training, a supportive team environment and opportunities for career progression. Hours are Mon-Thu 08:30–16:30, Fri 09:00–16:00.