Service Delivery Scheduler – On‑Site, Growth Path

Vadella; Wallsend; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company pension scheme

Life insurance

Free parking on site

On-site canteen

Good transport links

Company events

Full training provided

Job summary

Green Zone Surveys is a building compliance and energy assessment company, delivering services across the UK and Ireland. A full-time, office-based Service Delivery Coordinator role is available in Wallsend, with training provided and a focus on smooth service delivery.

You will ensure technicians are in the right place with the right information, working with clients and colleagues to keep operations running efficiently. Hours are 08:30–16:30 Mon-Thu and 09:00–16:00 Fri.

Qualifications

• Strong organisational skills with high accuracy and attention to detail.
• Excellent written and verbal communication.
• Good IT skills and ability to learn new systems.
• Self-motivated with initiative and reliability.
• Experience in scheduling, coordination or operations support is desirable.
• Qualifications or experience in building compliance is desirable.

Responsibilities

• Coordinate and schedule nationwide operational works.
• Allocate work based on technician availability, location and competency.
• Manage booking confirmations and scheduling requirements.
• Liaise with clients regarding booking dates and updates.
• Ensure operatives receive accurate job information and RAMS.
• Maintain records in the systems and planning calendars.
• Coordinate with the team to optimize planning efficiency.
• Provide cover during colleague leave to maintain delivery.

Skills

Strong organisational skills

Excellent communication

Good IT skills

Self-motivated

Team player

Scheduling experience

Building compliance knowledge

Job description

Green Zone Surveys is a building compliance and energy assessment company, delivering services across the UK and Ireland. A full-time, office-based Service Delivery Coordinator role is available in Wallsend, with training provided and a focus on smooth service delivery.

You will ensure technicians are in the right place with the right information, working with clients and colleagues to keep operations running efficiently. Hours are 08:30–16:30 Mon-Thu and 09:00–16:00 Fri.